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Beautynova Americas

Beautynova Americas is hiring: Manager - Education Content Creation in Wayne

Beautynova Americas, Wayne, NJ, US, 07470

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Job Description

Job Description
About the Job:

Beautynova is the Italy-based parent company and manufacturer of a portfolio of innovative and coveted Professional Hair Care brands, including milk_shake®, DEPOT®, and Medavita, and operates in North America under our subsidiary, z.one concept USA, inc.

At Beautynova, we are dedicated to delivering better days in people’s lives through high-performing hair products with care, respect and creativity. We serve professionals and consumers thanks to an open-minded, entrepreneurial, and committed team.

As part of our accelerated growth strategy in North America, we are seeking like-minded, experienced, and passionate people to join and elevate our team.

Job Title: Manager – Education Content Creation
Department: Education
Reports to: Sr. Manager – Content & Curriculum
Job Type: FULL TIME / EXEMPT         
Location: Remote (USA-Based)
           
Job Summary:

The Manager of Education Content Creation is a key role that supports the development of strategy and execution of best-in-class education for Beautynova.  The position focuses on the development, adaptation, and delivery of education concepts and materials for the milk_shake®, DEPOT® and Medavita brands, including program design, training methodology utilizing all Brand CI guidelines across all channels and learning platforms. This includes but is not limited to written and video / digital content, curriculum formatting, training design, language translation for both in-person and digital formats.
This role works in collaboration with Education, Marketing, R&D and Creative to deliver best in class training content and materials. This position works closely with the milk_shake®, DEPOT®, and Medavita global brand teams to develop programs that can be implemented in North America and then scaled globally across all regions, as needed.

Responsibilities:

Program & Training Development
  • Oversee the development of curriculum for all milk_shake®, DEPOT® and Medavita products, concepts and services
  • Collaborate with Global and Americas Field Education team for curriculum development in line with strategic brand equity and strategic direction of company.
  • Development of training programs / product knowledge and brand experiences for all channels
  • Supervise all Curriculum development projects in conjunction with Americas Field Education, Global Education (when applicable) Marketing & R&D to insure on-time delivery of lesson plans, support materials, leader’s guides and participant materials to Sales / Education teams.
  • Manage translation process for all curriculum versioning (PRO & Retail), supporting language versions for Latin America & Canada. 
  • Responsible for core curriculum assets (presentations, education videos, manuals, FAQs, Product Guides) as well as any special requests from countries.
  • Continued development of methods / platforms / technology to drive innovation in education delivery – online, mobile, webcast, apps, etc.
  • Communication with Regional Education Managers on educational initiatives, strategies and direction.
  • Forecast & plan all deliverables with resources to support goals
  • Stay ahead of industry trends & competitions in professional categories through ongoing education, product testing & research
  • Collaborate in planning, execution & delivery of all trainings (with global team as needed) with all channel teams to ensure best-in-class results tied to sales initiatives
Online Community Management
  • Function as lead Admin on community forums / groups on relevant social media platforms
  • Lead engagement with forum and social media channel participants to create community and conversation, responding to inquiries in a timely and professional manner.  Collaborate with Technical Education / Hotline Manager as needed for technical questions
  • Oversee LMS Platform (milk_shake University) for North America.  Function as lead Admin and communication lead for all participants / enrollees.  Manage content on platform and collaborate with SVP and Sr. Manager to develop strategy and plan for future expansion.
Additional Responsibilities
  • Observation of the market, competition and new technologies
  • Observe and report new training concepts in relationship to hairdressing education and communication related skills
  • Ensure that knowledge of competitors remains current
  • Manage budget and expenses pertaining to curriculum activities and materials
  • Support education department with events as needed
  • Maintain general hairdressing skills and knowledge to a contemporary level
  • Manage additional projects, deliverables and timelines as needed
Required Skills/Abilities: 
  • Minimum 15 years of experience in the haircare industry in an education management position
  • Professional licensed stylist preferred
  • Expert knowledge of developing trainings for different learning styles
  • Inspirational leadership style with excellent training skills
  • Competence in managing budgets and financial targets.
  • Excellent verbal and written communication skills; confidence when addressing both key stakeholders and new audiences alike
  • Strategic thinker with examples of solving problems and taking initiative
  • Outstanding team player who can work collaboratively with all internal & external partners.
  • Flexible and adaptable with the ability to embrace and facilitate change.
Physical Requirements and Working Conditions:
  • Position requires up to 30% travel (Domestic & International)
What We Offer:
  • Paid Time Off
  • Medical, Dental, Vision Insurance
  • FSA/HSA
  • Life/Accident Insurance
  • Employee Assistance Program (EAP)
  • Professional Development Resources
  • 401(k) Employer Match Program
On our quest to add stellar talent to our already amazing team, Beautynova and z.one concept USA, inc. offer a competitive package of culture, compensation, and care.

We are an inclusive and equal opportunity employer. 

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