NAVEX Global is hiring: Communication Specialist, Ethics & Compliance in Charlot

Employer Industry: Confidential Workplace Concerns Management

Why Consider this Job Opportunity:

1. Competitive pay up to $17.50 per hour for Bilingual Customer Service Agents
2. Opportunity for career growth with market-leading training and career plan reviews
3. Transparent pay practices and top-of-the-range wellbeing programs
4. Meaningful purpose with real-life impact on people and organizations globally
5. Life flexibility with quality time for self-care, loved ones, and community
6. Inspiring culture with caring leaders and invested teammates

What to Expect (Job Responsibilities):

1. Engage each reporter with honor, care, and concern, ensuring confidentiality
2. Answer calls promptly and guide callers through the interview process
3. Maintain strict confidentiality of all reports internally and externally
4. Assist with special projects and departmental responsibilities as assigned
5. Maintain schedule flexibility for 24/7 operation shifts

What is Required (Qualifications):

1. Outstanding customer service skills with strong customer orientation
2. Emotional resilience to remain calm in distressing situations
3. Quiet, secure home office with recommended internet speed
4. Minimum typing speed of 35 WPM with accuracy and attention to detail
5. Experience using MS Office and navigating proprietary software applications

How to Stand Out (Preferred Qualifications):

1. Experience in a similar role with emotional resilience training
2. Bilingual proficiency in languages beyond English

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.

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