City of Boca Raton is hiring: Library Assistant II - Part-Time in Boca Raton

Be a part of the team that helps make the City of Boca Raton one of the best places to live, work and play! We provide world-class services, parks, beaches, and public safety. This can only happen when the best, brightest, and most committed individuals come to work for our City. We encourage like-minded individuals to apply and be part of our team! Come join us #WorkforBoca

POSITIONS ARE AVAILABLE FOR THE FOLLOWING SECTION AND SCHEDULE:

Account Services
Must be available to work 20 - 25 hours per week including days, nights, and weekends.

General Definition of Work:

Performs a variety of specialized library work at one of the City's public library facilities. Work is performed under general supervision.

Essential Responsibilities:

• Answers specific research and instructional questions for patrons in person, by telephone, and by mail; oversees and assists in the production of subject or age-level materials including bibliographies.
• Introduces and instructs children and teens in the use of information retrieval tools, the library's online catalog, and various computer software applications.

Account Services Section:

• Interacts with patrons in order to assist them in using library services/equipment, programs, and facilities, collects/cancels fines or fees as appropriate, answers questions, identifies patron service needs or locates materials.
• Trains staff in the use of a variety of databases, activities, policies/procedures, and office equipment in order to ensure that employees complete assignments correctly and use the equipment properly.
• Supports staffing of the Check-Out Desk(s) in order to assist patrons in checking materials in or out, placing holds, registering patrons, taking fines and fees, and resolving problems.
• Processes requests for library materials/information received by phone, fax, email, or in person in order to provide patrons with requested materials/information.
• Supports circulation technology including the circulation module, scanners, and printers.
• Supports the collection and reporting of circulations and other statistics as assigned.

Related Tasks:

• Performs related work as required.

Knowledge of:

• Library principles, methods, materials, programs, and practices.

Skill in:

• Use of personal computers, basic software applications, peripheral devices, and the Internet.

Ability to:

• Establish and maintain effective working relationships with other library employees.
• Establish and maintain effective working relationships with library patrons.
• Understand, follow, and explain a variety of library policies and procedures.
• Learn/perform a variety of work activities with the assigned Department/Division.
• Explain/demonstrate procedures for performing a variety of work activities.
• Express ideas effectively, both orally and in writing.

Minimum Qualifications:

• Associate’s degree from an accredited college or university, or 60 completed course credits from any accredited college or university; and
• One (1) year of experience working with the public or supporting public services.

Preferred Qualifications:

• Bachelor's degree.
• Minimum of one (1) year work experience working in libraries, bookstores, educational or cultural organizations.

Post-offer Background Requirements:

The background check process for this position may include:

• Criminal Background Check
• Employment Verification