Visa
Senior Manager Business Communications Operations
Visa, San Francisco, California, United States
We are looking for a resourceful detailoriented and collaborative Senior Manager Business Communications Operations to support Visas Global Business Product and Brand Communications organization. This is a unique opportunity to be part of a global team developing the internal and external strategy messaging and campaigns for the revenue driving functions of the business.
To excel in this role you will be an exceptional project manager problem solver and communicator with a focus on driving operational rigor strong collaboration and efficient coordination among business communications leads at Visa. You will help set up key processes resources routines and governance to ensure we share best practices and leverage the regional and business/functional business communications leads in building and executing global communications plans. You also will play a key role in supporting the VPs leadership of an engaged and effective team.
Essential Functions Evaluate and oversee the External Communications Resource Hub a centralized resource for regional colleagues to locate and use current and accurate communications materials. Manage the teams calendar of upcoming product and technology announcements to ensure coordination across the organization. Write and edit content as needed from email communications to presentation slides. Create and maintain an archive of communications materials and templates to drive best practices across the team. Assist the VP and her leadership team in setting up a wellmanaged and structured operating cadence
including curating the agenda for team meetings crossfunctional team meetings quarterly reviews etc. to ensure the right items are raised at the right time and that materials are prepared well in advance. Track manage and draft award submissions and case studies for the Global Business Product and Brand Communications team. Develop and manage intern and new graduate program submissions for the Global Business Product and Brand Communications team. Support the VP in developing internal and external communications. Format and send announcements invitations and other executive communications to the enterprise. Track the teams quarterly budget and assist with the annual budgeting and planning process. Manage the teams weekly tracking of announcements. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications : Basic Qualifications 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD
Preferred Qualifications 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD Bachelors degree preferably in communications marketing journalism or a similar field. Experience in fintech financial services or another relevant area strongly preferred. Excellent written verbal and presentation skills. Team oriented collaborative and flexible. Exceptional project management skills with ability to manage multiple priorities simultaneously. Proven record of planning and managing cross functional efforts. Highly organized with operational mindset and keen ability to translate ideas into programs. Ability to adapt quickly to changing priorities and tight deadlines. An eagerness to accept feedback to learn and grow professionally. Interest in seeking and adopting current trends and best practices in employee communications. A selfstarter and resourceful problem solver. Ability to manage by influence within a matrixed environment.
Additional Information : Work Hours:
Varies upon the needs of the department. Travel Requirements:
This position requires travel 510% of the time. Mental/Physical Requirements:
This position will be performed in an office setting.
The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers. Visa is an EEO Employer.
Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 142200.00 to 206350.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work : No
Employment Type : Fulltime
Essential Functions Evaluate and oversee the External Communications Resource Hub a centralized resource for regional colleagues to locate and use current and accurate communications materials. Manage the teams calendar of upcoming product and technology announcements to ensure coordination across the organization. Write and edit content as needed from email communications to presentation slides. Create and maintain an archive of communications materials and templates to drive best practices across the team. Assist the VP and her leadership team in setting up a wellmanaged and structured operating cadence
including curating the agenda for team meetings crossfunctional team meetings quarterly reviews etc. to ensure the right items are raised at the right time and that materials are prepared well in advance. Track manage and draft award submissions and case studies for the Global Business Product and Brand Communications team. Develop and manage intern and new graduate program submissions for the Global Business Product and Brand Communications team. Support the VP in developing internal and external communications. Format and send announcements invitations and other executive communications to the enterprise. Track the teams quarterly budget and assist with the annual budgeting and planning process. Manage the teams weekly tracking of announcements. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications : Basic Qualifications 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD
Preferred Qualifications 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD Bachelors degree preferably in communications marketing journalism or a similar field. Experience in fintech financial services or another relevant area strongly preferred. Excellent written verbal and presentation skills. Team oriented collaborative and flexible. Exceptional project management skills with ability to manage multiple priorities simultaneously. Proven record of planning and managing cross functional efforts. Highly organized with operational mindset and keen ability to translate ideas into programs. Ability to adapt quickly to changing priorities and tight deadlines. An eagerness to accept feedback to learn and grow professionally. Interest in seeking and adopting current trends and best practices in employee communications. A selfstarter and resourceful problem solver. Ability to manage by influence within a matrixed environment.
Additional Information : Work Hours:
Varies upon the needs of the department. Travel Requirements:
This position requires travel 510% of the time. Mental/Physical Requirements:
This position will be performed in an office setting.
The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers. Visa is an EEO Employer.
Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 142200.00 to 206350.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work : No
Employment Type : Fulltime