Clayton State University is hiring: Audio Visual- Information Technology Support

Audio Visual - Information Technology Support Professional II

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship.

Job Summary
Provide intermediate level technical support services for audio visual (AV) equipment and components housed within a school or major unit to include design, installation, operation and maintenance. Components include AV control systems (classroom and studio) and fiber optics. This position will interact on a consistent basis with: unit AV equipment users, unit technical staff, contractors and vendors.

Responsibilities

1. Investigate and resolve intermediate level audio-visual problems in classrooms or conference rooms, including control system problems such as wiring issues associated with control systems, ground looping with audio systems, and mixing devices or digital signal processors with incorrect settings or failures.
2. Differentiating between AX link, RS232 and Ethernet protocols for control system installations.
3. Install and maintain projectors, wiring, signal distribution amplifiers and audio or video switchers. Coordinate installation of equipment for new or renovated classrooms or conference rooms.
4. Monitor customer requests, analyze, repair and document resolution details or escalate problems to the next level.
5. Provide intermediate computer support and training to users of classroom technology.
6. Monitor equipment-related activity and movement to support successful equipment inventory quarterly.
7. Responsible for implementing, integrating, testing and making operational the control and distribution systems for all Audiovisual/Videoconferencing systems supporting the Institute.
8. Assist project management, clients, and key stakeholders with conversion of AV/VTC systems.
9. Assist with training and mentoring junior staff.
10. Perform other duties as assigned.

Required Qualifications

Educational Requirements
Bachelor's Degree in related field or equivalent combination of education and experience.

Other Required Qualifications
This is a temporary position, limited to 1300 hours or 12 consecutive months, and subject to ACA and GT guidelines for temporary employment.

Required Experience
Three to four years of job related experience.

Preferred Qualifications

Additional Preferred Qualifications
Certified Technology Specialist (CTS), Extron Audio Visual Associate (EAVA), or Crestron Certification. Experience troubleshooting and maintaining educational technology including video projectors, control systems such as AMX, video capture/editing, IP video-conferencing, sound systems and a working knowledge of PCs and Macs.

Knowledge, Skills, & Abilities

SKILLS
This job requires basic to intermediate knowledge in electronics and engineering support as related to audio/visual equipment and components; effective communication skills, both verbal and written.

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel.
This position does not require security clearance.

Salary Range: $35.83 - $39.09 Location: In-person