Insight Global
As a Document Writer, you will be responsible for creating, revising, and maintaining various types of user and manufacturing documentation. This includes how-to guides, manuals, references, work instructions, SOPs, process flows, and troubleshooting guides.
Day To Day:
Manage a document control tracking system, maintaining records of work and revisions
Produce content for online documentation, video tutorials, and screen text
Ensure consistent training writing style and terminology across Manufacturing
Support the building of structures, policies, and workflows
Convert technical information into clear and concise process flows and work instructions
Create and maintain information architecture
Work cross-functionally with Engineering, Managers, and Trainers
Assist with projects involving peers, engineers, technicians, and manufacturing personnel
Communicate process flow and work instruction changes to the training team
Maintain and track process flow communications for ISO audits
Must Haves:
1+ years experience working within and editing manufacturing work instructions
Exceptional written and verbal communication skills
Ability to write for diverse audiences, including non-technical users and IT experts
Strong Microsoft Application Skills
Above average attention to detail