Senior Design Researcher (Indefinite US Work Authorization Required) Job at Crow
Crown Equipment Corporation, New Bremen, OH, United States, 45869
Senior Design Researcher (Indefinite US Work Authorization Required)
Location: New Bremen, OH, US, 45869
Company Description: Crown Equipment Corporation is one of the world’s largest material handling companies, known for award-winning product design, advanced engineering, and superior after-sale service. With over 19,000 employees and a vast global presence, Crown produces a wide range of forklifts and technologies that are revolutionizing the material-handling industry.
Job Responsibilities:
- Plan and execute large design research projects.
- Use qualitative and quantitative methods to gather insights on opportunities for Crown products and services.
- Engage with executive stakeholders to share research insights through compelling storytelling.
What’s a day-in-the-life as a Senior Design Researcher?
- Travel to customer sites to observe operators and identify opportunities.
- Employ design research and UX methods to collect and analyze findings from field research.
- Collaborate with stakeholders to uncover unmet needs and translate them into new product and service opportunities.
You are a motivated, self-guided strategist who can grasp complex business issues and communicate insights effectively. You will be integrated into research and innovation work across the company.
Minimum Qualifications:
- Bachelor’s degree in Design Research, Human Factors, Anthropology, Psychology, or related field.
- 5 years of experience in Design Research, Service Design or Strategy.
- Experience in qualitative research planning and execution.
- Experience leading observational and contextual inquiry research sessions.
- Strong analytical and communication skills.
- Ability to travel frequently with overnight stays (6-20%).
- Valid driver’s license and reliable transportation.
Preferred Qualifications:
- Master’s degree in a related field.
- Experience facilitating co-creation and innovation workshops.
- Demonstrated experience visually representing research findings.
Work Authorization: Indefinite U.S. work authorized individuals only. Sponsorship for work authorization is unavailable.
Compensation and Benefits: Crown offers an excellent wage and benefits package including Health/Dental/Vision, 401K, Paid Holidays, and Tuition Reimbursement.
EO/AA Employer Minorities/Females/Protected Veterans/Disabled
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