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County of Alameda

Library Clerk I Job at County of Alameda in Albany

County of Alameda, Albany, CA, United States, 94706

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Introduction

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing.

APPLICATIONS AND SUPPLEMENTAL QUESTIONNAIRE FOR THIS RECRUITMENT WILL ONLY BE ACCEPTED ONLINE.

DESCRIPTION

THE AGENCY

The Alameda County Library provides library services from ten libraries in the cities of Albany, Dublin, Fremont, Newark and Union City and the unincorporated communities of Castro Valley and San Lorenzo. Additional services are provided through Mobile and Outreach Services, Education and Literacy Services, and Social Justice Services.

The County Library was established in 1910 and is governed by the Alameda County Board of Supervisors. The Alameda County Library Advisory Commission advises County Librarian and the Board of Supervisors on library services.

The County Library is funded primarily by local property taxes, with additional revenue from State grants and contracts with cities for additional open hours and services.

The Board of Supervisors allocates a portion of a utility users and business license tax which is collected only in the unincorporated areas of the County to the Library for service to the unincorporated areas. The Alameda County Library Foundation and active Friends of the Library or Library League groups in each community support library programs and services.

To learn more about the Alameda County Library, please visit their website at http://www.aclibrary.org.

THE POSITION

This flexibly staffed classification series specification describes the entry-level classification in the Library Clerk series. Under supervision, provides customer service and performs various clerical and related duties in the Alameda County Library (Library).

This is the entry-level classification in the Library Clerk flex series located in the Library. The employees work exclusively in the Library, providing customer service and performing more varied and complex clerical tasks under close supervision from a supervisor or manager. Employees in the Library Clerk I classification are expected to learn the job and develop the necessary knowledge and abilities for progression to flexibly promote to the higher classification of Library Clerk II after the completion of 975 hours (equivalent to six (6) months of full-time experience).

For more detailed information about the job classification, visit: Library Clerk I (#1103)

VACANCY

There are immediate full-time and part-time vacancies at all Alameda County Library locations. These include Albany, Dublin, Fremont, Newark, and Union City, as well as the unincorporated cities of Castro Valley and San Lorenzo.

MINIMUM QUALIFICATIONS

The minimum professional requirements for admission to the competitive assessment process include:

EITHER I

Experience: The equivalent of six (6) months of full-time experience as a Library Page in the Alameda County classified service.

OR II

Experience: The equivalent of six (6) months of full-time experience in clerical or customer service work.

Special Requirement: Push carts of heavy books and lift up to 35 lbs.

Employees in this classification may be required to work evenings and weekends.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

  • Basic command of the English language.
  • Numerical and alphabetical filing systems.
  • Alpha-numeric keyboards.
Ability to:
  • Establish and maintain effective working relationships with the public and co-workers.
  • Communicate effectively with the public in person, online, in writing, and on the phone.
  • Learn library procedures, including checkout of materials, registration of members, processing of materials and supplies.
  • Process and handle library materials.
  • Learn to sort and shelve library materials accurately.
  • Follow written and oral instructions.
  • Type accurately.
  • Use the common functions of a computer in an office environment.
  • Problem-solve.
  • Exercise interpersonal sensitivity while working with individuals of diverse backgrounds.
EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:
  1. Review of applicants' application and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
  2. A written exam component that will be weighted as pass/fail.
  3. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this recruitment.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

For more information on the Civil Service Selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs.

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE RECRUITMENT PLAN
Deadline for Filing: 5:00:00 p.m., Monday, February 24, 2025 Review of Minimum Qualifications & Questionnaire: February 25, 2025 Notification to non-Qualified applicants ONLY: Week of March 3, 2025 Virtual Written Skills Examination: Week of March 24, 2025 Notification of Exam Results: by April 4, 2025 Virtual Civil Service Pre-Recorded Oral Examination: Week of April 07, 2025 Notification of Exam Results: Week of April 21, 2025 TENTATIVE SELECTION PLAN
Department Selection Process: Mid-Late May 2025

Candidates selected to participate in the written and oral exam will receive an email notification at least 10 business days in advance of the exam date.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs.

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employees discount, fitness and health screening programs focused on overall well-being. These benefits include but are not limited to*:

For your Health & Well-Being
  • Medical - HMO & PPO Plans
  • Dental - HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program
For your Financial Future
  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Catastrophic Sick Leave
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, acgov.org, Noreplyalamedacountyhr@acgov.org, and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Erika Beams, Human Resources Analyst
Human Resource Services Division, County of Alameda
Analyst Email Address Link: Erika.Beams@acgov.org | Phone: 510-272-6393
www.acgov.org/hrs

DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.