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TekWissen LLC

UX Researcher

TekWissen LLC, San Bruno, California, United States

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Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology consulting and business process outsourcing services dedicated helping the worlds leading companies build stronger businesses. Job Title:

UX Researcher

Work Location: San Bruno CA 94066

Job Type: Contract

Work Type: Hybrid (onsite 12 days weekly)

Duration: 12 Months

Job Summary:

As a TVC User Experience Researcher (UXR) youll work closely with our BizTech ADS team in MTV to help their data scientists product managers engineers understand user needs. Youll work with ADS stakeholders across functions and levels and have impact at all stages of product development. Youll play a critical role in creating useful usable and delightful products. Youll explore user behaviors and motivations by conducting primary research such as field studies interviews diary studies participatory workshops ethnography surveys usability testing and logs analysis. Responsibilities :

Conduct independent research on multiple aspects of products and experiences. Collect and analyze user behavior through lab studies field visits ethnography surveys

benchmark studies server logs and online experiments (A/B testing). Work with Designers Product Managers Engineers and other UXRs to prioritize

research opportunities in a fastpaced rapidly changing environment. Understand and incorporate complex technical and business requirements into

research. Advocate research findings to diverse audiences through written reports and inperson

presentations. Experience:

Masters degree in HCI Social Science Psychology or equivalent practical experience. Also accepting Masters degree or PhD in HumanComputer Interaction Cognitive Science Statistics Psychology Anthropology or related field. 3 years of proven industrial working experience as a UX researcher in a fastpaced environment or similar. 3 years of experience applying qualitative and quantitative research methods including semistructured interviews literature reviews usability testing contextual inquiry qual and quant data analysis and survey research. 2 years of experience conducting generative research. Preferred qualifications: 3 years of experience managing projects and working in a large matrixed organization. Top 3 Must Haves:

UX research Qualitative research Quantitative research Additional Requirements:

Possessing advanced skills in data visualization analysis and presentation essential for

Data Scientists. Strong understanding of the strengths and shortcomings of different research

methods including when and how to apply them during the product development

process. Experience in a variety of product spaces applied research or academic settings. Proficiency in communicating user research findings with crossfunctional partners to

drive impact. TekWissen

Group is an equal opportunity employer supporting workforce diversity.