TikTok Shop - Product Operations Manager, Seller Short Video and Live Center

DescriptionAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.About The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.About the teamThe Seller Incubation Team is responsible for the tools and system to help seller grow their business in TikTok Shop. Our products mainly serve to activate TTS sellers as quickly as possible, by providing them with efficient and easy-to-start tools with content creations, live-streaming, etc. This role:- Be a product operations owner for TikTok Shop Short Video & LIVE Tools products by deeply understanding the needs of our TikTok e-commerce sellers and developing a compelling product strategy and roadmap.- You'll need to find new opportunities that can drive sellers making videos or doing live shows, not limited to improving on what we have, but to introduce what we haven't.- Deeply participate in merchant research, be able to combine merchant feedback and data analysis, understand the business demands of different types of merchants, and drive product evolution.- Continuously improve the Product Operation methodology and develop targeted plans to optimize the merchant Short Video & LIVE Tools experience.- Identify trends in data, plan short- and long-term roadmaps.- Build alignment across the company on your vision, including with leadership and executives.QualificationsMinimum Qualifications- Bachelors degree or equivalent years of experience.- 3-5+ years of e-commerce product management or operations experience in either e-commerce, video making, or content making companies.- Ability to collaborate and build trust with engineers, designers, data science and other cross-functional teammates.- Ability to think creatively and approach key problems with system-level thinking.- Ability to independently initiate and drive projects to completion with minimal guidance and speed of execution.- Excellent analytical skills and experience with AB testing.- Ability to communicate concisely and influence outcomes.- Skilled in the creation of delightful, polished and performant products for end-users in the US market and on any device.- Experience performing product-oriented quantitative analysis.Preferred Qualifications- Direct experience working on creative tools with a specialization in AR tools or video editing tools for creators.- Passionate about content creation, strong data analysis skills, and able to identify opportunities. - Analytical mindset with excellent quantitative reasoning, creativity and strategic skills.---TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.---TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2#LI-OnsiteRegularExperienced