Responsible for patron services in the branch libraries, including circulating materials, providing reference assistance, presenting children's programming, and supervising part-time workers and volunteers in the absence of senior branch staff.
- Provides circulation, reference and readers' advisory services.
- Receives and processes new periodicals and newspapers, DVDs, Books on Tape and CD, maintains the collection by mending, processing gifts, shelving, shelf-reading and weeding.
- Assists patrons with the use of public computers, printers, and photocopiers.
- Assists patrons in the use of library resources and materials to include the library's automated system (Georgia Pines), the Internet, Galileo, a variety of online products, as well as the Microsoft Office Suite.
- Prepares cash reports, collects statistics, makes bulletin boards, and performs opening and closing routines.
- Assists in routine operation of the library, supervises subordinate staff in the absence of senior personnel, and responds in emergencies.
- Prepares and presents children's programming and assists with Summer Reading.
- Serves as resource for subordinate personnel and on staff and planning committees as required.
POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE:
Education: High School diploma or G.E.D. {Please note: Upon job offer, you will be required to provide proof of education. Be sure to have the appropriate documents readily available.}
Experience: Two (2) years of library services and customer service experience.
Knowledge/Skills/Abilities:
- Considerable knowledge of functions, policies, and procedures of the library system and automated circulation and cataloging system (Dewey decimal system, MARC format, Library of Congress Subject Headings, and Boolean search techniques).
- Familiarity with library collections, reference sources and finding aids, and of currently popular materials.
- Knowledge of personal computers to include the library's Georgia PINES system, the Internet, Galileo, online and CD-ROM products, and the Microsoft Office Suite.
- Proficiency in presenting children's programming, and the operation of audiovisual equipment.
Skills:
- Skill in customer relations, dealing with complaints and problem situations, and in interacting with a wide cross-section of people.
- Mastery of personal computers, standard office machinery and of the operation of a large vehicle.
- Good communication skills, both oral and written.
- Demonstrated ability to work independently.
Licensing:
- Possession of a valid driver's license with a good driving history. If state license is other than Georgia or South Carolina, applicant must obtain a license in Georgia or South Carolina within 30 days of employment.
PERFORMANCE APTITUDES:
Data Utilization: Requires the ability to synthesize and integrate data for predicting, anticipating, and planning for future events impacting the organization.
Human Interaction: Requires the ability to apply principles of negotiation in formal situations within the context of legal guidelines.
Equipment: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
Math: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.
Functional Reasoning: Requires the ability to apply principles of logical or synthesis functions; to deal with several concrete and abstract variables; and to analyze major problems that require complex planning for interrelated activities that can span one or several work units.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in critical and/or unexpected situations involving moderate risk to the organization.
Physical Abilities: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).
Sensory Requirements: Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
- Travel is required from office to other locations on a regular basis.
- Flexibility to work weekends and evenings as part of regular schedule is required.
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The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.
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