Advanced Technical Writer Job at Epiroc Group in Garland

Company name: Epiroc Drilling Solutions LLC

Date of posting: Feb 6, 2025

POSITION OBJECTIVE

To create, develop, and provide technical information to our customers, such as service manuals, part books, online publications, training material, etc.

Coordinate technical publication product deliveries, based on production plans.

Work together with After Market and R&D groups to develop means to support our customer information requirements, assure least expense to Epiroc, and minimum downtime for the customer.

PRINCIPAL RESPONSIBILITIES

• Preparation of technical literature to meet product shipment schedules and customer requirements.
• Update technical information (Parts book pages, service manual section pages, training manuals, online information), based on the continued revision of the information or requirements from customers, Engineering, After Market Group, etc.
• Customer and After Market Group support, providing technical information for specific machines and software.
• Cataloging technical literature for specific product lines and software products by creating assembly drawings based on Engineering drawings, CAD, photographs, or sketches drawn on the shop floor during assembly.
• Develop and provide technical information for customer special requirements.
• Involvement in job-related quality, cost reduction and improvement programs.
• Other tasks as assigned.

EDUCATION & EXPERIENCE

• Minimum of an associate’s degree is required.
• Minimum of 2+ years’ experience in a similar position.
• Knowledge of ST4, Creo or equivalent, FrameMaker, Interleaf publishing, and electronic graphic illustrating.
• Computer skills: Word, Excel, Access, and PowerPoint.
• Solid technical education, able to read technical schematics, make descriptions of technical procedures and understand the use of large equipment.
• Familiar with technical writing standards for equipment manufacturers.

REQUIRED PHYSICAL EFFORT

• Some travel is required.
• Ability to climb on and off large drilling equipment.

Life at Epiroc:

We are Epiroc, a leading productivity partner for the mining and infrastructure industries. By joining Epiroc, you can expect an atmosphere of creativity and innovation, 'Dare to Think New.' With innovative technology, we develop and produce innovative drill rigs, rock excavation, and construction tools. The company was founded in Stockholm, Sweden, and has passionate people supporting and collaborating with customers in more than 150 countries.

Epiroc Drilling Solutions LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com

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