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US Company is hiring: Senior UX Designer, Intelligent Application Protection in

US Company, Santa Clara, CA, United States, 95053

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Job ID: 2893148 | Amazon Web Services, Inc.

AWS's Intelligent Application Protection team is an agile and collaborative team of technologists with diverse backgrounds. We combine the culture of a startup, the innovation and creativity of an R&D lab, the work-life balance of a mature organization, and AWS-scale technical challenges. We own critical cloud security services used by all AWS customers to protect themselves and their customers. Our critical portfolio of services includes AWS WAF, Shield, Firewall Manager, and Network Firewall, and more. AWS Intelligent Application Protection organization is working to find new and existing avenues to protect our customers from cyber attacks. IAP's product portfolio is working on the integration of AI/GenAI to provide the next generation of experiences for customers, predictively recommending solutions and proactively solving customer problems.


The AWS IAP UX Design and Research team is looking for a highly experienced and motivated mixed-methods UX Designer who enjoys thinking outside of the box and working directly with customers.


AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals.


Key job responsibilities

  1. Lead the design of useful, usable, and desirable products in a team environment. Work with leadership in design planning and goal creation.
  2. Understand customers and their needs through market analysis, customer research, and feedback.
  3. Use business requirements to assist in developing use cases and high-level requirements.
  4. Design the architecture, interface, and interaction flow of services and experiences.
  5. Develop personas, customer journey maps, conceptual diagrams, wireframes, and prototypes.
  6. Facilitate the design process, present and iterate design solutions.
  7. Craft, pitch, and validate long-term design strategies.
  8. Continually iterate and evolve the way we design for and learn from our customers.
  9. Chart a course for yourself and others in ambiguous situations. Mentor and develop designers within your own organization and beyond.

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

- Experience applying scrum to visual or UX design processes
- Experience with UX design of complex workflows
- Experience working with stakeholders to plan and execute programs that are strategic in nature


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.


Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.


Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link.

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