Tbwa Chiat/Day Inc is hiring: Clinical Communication Specialist in Rancho Cucamo

Part Time Clinical Communication Specialist

About Centria Healthcare

Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis. Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country.

Position Summary

The Clinical Communication Specialist is instrumental in supporting the Chief Clinical Officer by producing superior written content that communicates Centria’s core values and mission effectively. This role requires exceptional writing skills for creating and managing long-form content across multiple platforms. The primary focus is on crafting compelling written narratives that enhance our brand’s visibility and articulate our industry leadership.

Success measures include adherence to Centria policies, flawless execution of tasks, a prompt, positive customer service experience for team members, and an elevated level of compliance. Key performance indicators (KPIs) focus on content engagement, volume, and quality of work.

Duties and Responsibilities

• Write, edit, and publish engaging long-form content for social media platforms, blogs, and other channels.
• Maintain a consistent voice and brand message across all written content and platforms.
• Assist the Chief Clinical Officer with both internal and external communications.
• Measure and report on the effectiveness of written communication strategies.
• Collaborate with the communications and marketing teams to develop content strategies.
• Provide support in producing podcast episodes and video content.
• Stay updated on industry trends and make recommendations for content innovation.
• Manage stress effectively and demonstrate resilience in a fast-paced environment.
• Determine the creative direction of communications materials.
• Ensure compliance with Centria’s Code of Conduct and policies.

Pay Range

$32.00 - $35.00

Qualifications

Education

Bachelor’s degree in Communications, Journalism, Marketing, or a related field.

Work Experience

Minimum of 5 years of experience in a writing-intensive communication role.

Equipment and Technology Requirements

• Working knowledge of laptop/desktop PC.
• Proficiency in Microsoft Suite (Word, Excel).
• Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet).

Other Competency Requirements

• Ability to follow written instructions.
• Ability to communicate expressively and receptively.

Knowledge and Skills

• Exceptional writing, editing, and proofreading skills.
• Strong organizational and project management skills.
• Creative thinker with a strategic approach to content creation.

Working Conditions

• Hybrid work environment.

Physical Demands

This role may require lifting up to 30 pounds and sitting for extended periods.

We are an equal opportunity employer and value diversity. Centria reserves the right to amend this job description at any time.

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