Clinical Communication Specialist Job at Tbwa Chiat/Day Inc in Fresno

Part Time Clinical Communication Specialist

About Centria Healthcare

Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ASD are untreated or undertreated and Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet – and exceed -- best practices.

Position Summary

The Clinical Communication Specialist is instrumental in supporting the Chief Clinical Officer by producing superior written content that communicates Centria’s core values and mission effectively. This role requires exceptional writing skills for creating and managing long-form content across multiple platforms.

Success measures include adherence to Centria policies, flawless execution of tasks, a prompt, positive customer service experience for team members, and an elevated level of compliance.

Duties and Responsibilities

• Write, edit, and publish engaging long-form content for social media platforms, blogs, and other channels to highlight our services, achievements, and industry insights.
• Maintain a consistent voice and brand message across all written content and platforms.
• Assist the Chief Clinical Officer with both internal and external communications.
• Measure and report on the effectiveness of written communication strategies.
• Collaborate with the communications and marketing teams to develop content strategies.
• Provide support in producing podcast episodes.
• Support video production efforts for internal and external communications.
• Stay updated on industry trends and make recommendations for content innovation.
• Proactively address and resolve misunderstandings that may arise during collaborative projects.
• Manage stress effectively and demonstrate resilience in a fast-paced environment.
• Prioritize content topics and scheduling.
• Determine the creative direction of communications materials.
• Choose the most effective tools and platforms for content creation and distribution.
• Make decisions on content revisions and final approvals.
• Compliance with Centria’s Code of Conduct, policies and procedures.

Pay Range

$32.00 - $35.00

Qualifications

Education

Bachelor’s degree in Communications, Journalism, Marketing, or a related field.

Work Experience

Minimum of 5 years of experience in a writing-intensive communication role.

Equipment and Technology Requirements

• Working knowledge of laptop/desktop PC.
• Proficiency in Microsoft Suite (Word, Excel).
• Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet).

Knowledge and Skills

• Exceptional writing, editing, and proofreading skills.
• Proficiency in digital media software tools.
• Strong organizational and project management skills.
• Creative thinker with a strategic approach to content creation.
• Ability to work independently and collaboratively.

Working Conditions

• Hybrid work environment with a mix of remote and office work.
• Centria's office hours are Monday through Friday from 8:30 AM – 6:00 PM.

Physical Demands

While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required.

We are an equal opportunity employer and value diversity at our company. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.

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