System Era Softworks is hiring: Studio Coordinator in Seattle

Salary: $67,000 - $72,000

System Era, the makers of the video game Astroneer, are looking for an enthusiastic full-time Studio Coordinator who is passionate about creating a welcoming, creative, organized, and efficient studio environment for a medium size hybrid team. In this role, you are excited to wear multiple operational hats, always willing to take on a challenge and learn something new. Your day begins with brewing coffee and stocking the kitchen with snacks and wraps up with tidying and resetting the space. In between, you are typing up a catering budget in Excel or creating signage for an event in Word. You possess the initiative and problem-solving skills to work independently, and the pro-active communication skills to work collaboratively as part of a team.

Much like the games we create, System Eras studio culture aims to foster an explorer spirit, makers mindset, and community ethos. As part of the operations team, this role champions and demonstrates our value pillars in action. To this aim, your strongest skills are your ability to work towards sustainable excellence, implement critical thinking skills, and bring a positive approach to building community. From leveling-up snack presentations to refining organizational systems, you enjoy improving on things, developing your own makers mark. You feel just as comfortable navigating a computer and completing tasks efficiently as you do grabbing some tools and following a set of instructions for assembling office furniture. This role enjoys a variety of task types and modalities eager for an active workday.

This role must feel comfortable working collaboratively both in tandem with and in support of their direct supervisor, the Associate Operations Director and the COO. Together, the operations team works together to foster an environment where creative people can truly thrive.

In your cover letter, please describe a time when you worked closely in a team dynamic. What role do you typically take on? What are your strengths and weaknesses in collaborating with others?

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This is a full-time hourly non-exempt position with a guaranteed 40 hours weekly with approved overtime accumulating after 40 hours in a week. While the System Era staff works in a hybrid model, this role is an onsite support role for our office in the Fremont neighborhood of Seattle during our standard business hours of M - F 9:00 am to 5:00 pm. Occasional after-hours event support will be required often off-site.

The equivalent base salary range for this position is $67,000 - $72,000 ($32.21 - $34.62 per hour) depending on the skills and experience of the candidate. Compensation also includes access to free parking and/or Pre-Paid Orca card, professional development stipend, fully paid health benefits for you and your dependents with full medical, vision, and dental coverage, and a flexible PTO policy, including dedicated Sick Days. We look for candidates who value joining a team with a diverse set of backgrounds, experiences, interests, and viewpoints.

Responsibilities:

• Daily general tidy of the studio space and scheduling deeper cleans as needed.
• Facilitate office shipping, mailing, inventory, and maintenance requests.
• In charge of studio purchasing and receipt tracking for IT, office, and snack supplies.
• Coordinate conference room schedules and space access in support overall studio planning/calendar efforts including coordinating vendor visits, filing NDAs, and hosting space tours.
• Serve as a safety team captain during emergencies and assist with monitoring studio security.
• Communicate frequently and pro-actively with operations team, building management and staff members via Slack/email/phone about any on-site events, impacts to access, parking violations, or studio updates.
• Shared maintenance of virtual spaces/wikis such as our Studio Hub and HeyTaco store.
• Support basic staff IT needs such as power/network cabling, computer restarts, minor troubleshooting and workstation set-up.
• Maintain highly organized merchandise, IT equipment, and resource library databases and physical inventory.
• Work with Operations team to coordinate and execute any space planning, renovations, and moving efforts.
• Act as the cheermeister of the studio by hosting the celebration portion of our weekly kick-off meeting, virtual game hour, and decorating the studio for events and seasonal holidays.
• Collaborate with Operations Manager to safely plan, budget, coordinate and host 10 + social events a year.
• Assist with and promote studio educational and community support efforts such as our professional development, orca card, affinity groups, gratitude, and donation programs.
• Foster a balance of a professional and creative play filled onsite environment in alignment with our studio values.
• Act as a leader and advocate for studio culture and value pillars including participation and passion for DEI/accessibility learning and integration.
  

Qualifications:

• Minimum 2-3 yrs + experience working in a similar office support role.
• Well-organized & tidy. Enjoys caring for a space and doesnt mind picking up after others.
• Friendly, with high emotional intelligence & strong interpersonal communication.
• Excels at identifying, sequencing, & prioritizing tasks - taking initiative and looking 2 steps ahead.
• Strong problem solver able to manage and make progress on simultaneous projects with reliable follow through & sustainable excellence.
• Experienced in frequent transparent & pro-active communication & collaboration, including tandem teamwork with direct supervisor.
• Tech savvy in computer workstation setup and operating standard office equipment.
• Skilled in Windows & Microsoft suite - including managing group calendars.
• Capable of working confidently & efficiently within digital systems. 60+ wpm ideal.
• Standard mental math, basic algebra, and budgeting skills.
• Valid Driver's License for occasional studio errands and event activities.
• This role requires physical ability to lift and move 25 lbs. solo and 50 lbs. with assistance, reach overhead, bend over, move objects, setup tables, and perform regular computer work.
• Ability to physically move & adapt quickly to shifting onsite needs and demands including emergency evacuations, security concerns, and flagging facility maintenance.
• Must be available for at least 3 nights and 2 weekends per year for events (overtime eligible) - additional time may be offered.
• Interest in developing long lasting Operational skills rooted in a passion for good studio culture.
• Dedication to working in a professional, inclusive, and supportive environment.

Nice to Haves:

• Some college / associate's degree / trade school certificate.
• Interest/enjoyment of video games. Maybe it's your hobby!
• Customer service, hospitality, executive assisting, or reception experience.
• CPR Certification (Valid or renewable).
• Experience working in Slack, Airtable, Miro, or other collaborative software.
• Theater stage management or event planning training/experience.
• Familiarity with international shipping.
• Background in supporting creative teams.