GRAPHIC DESIGNER ON SITE Job at Inn of the Mountain Gods Resort and Casino in Me

Inn of the Mountain Gods Resort and Casino Position Title: Graphic Designer

Reports to: Marketing Manager

Summary of Position:

The Graphic Designer will create and produce layouts, graphic designs, and marketing materials. This includes visual communication media such as books, periodicals, television, electronic media, and packaging pieces from the marketing department (posters, duratrans, e-posters, Janus displays, Speed Media, mailers, newsletters, etc.). The role involves organizing work for ease of distribution on internal and external servers, adhering to established procedures for creating, submitting, and archiving design files, and using job packets to track work performed. The designer will also assist with special events, promotions, or concerts as needed and undertake other special projects and duties as assigned.

Key Responsibilities and Performance Behaviors:

Ability:

• Demonstrate Hospitality Behaviors and Performance
• Access necessary information to complete tasks
• Explain and demonstrate technical skills required for the role
• Understand and apply behavioral values
• Take ownership of problems and solve them when solutions are not readily available
• Request help from others when needed
• Have comprehensive knowledge of IMGR&C products

Performance:

• Meet expected end results and standards in Key Responsibilities and technical/operational SOPs and task lists.
• Overcome obstacles to achieve desired outcomes
• Act independently to respond to guest or internal customer needs
• Adapt quickly to changes and apply skills
• Support the Quality Goal: “Do it right the first time”
• Protect and preserve IMGR&C property, keeping all areas, equipment, and furnishings neat, clean, and in good repair.
• Suggest improvements to enhance processes

Behavior:

• Meet IMGR&C standards (Vision, Mission, Values, Hospitality Behaviors, and Customer Recovery Skills).
• Approach activities with enthusiasm and encourage others to do the same
• Respect individuality and communicate effectively to work collaboratively
• Speak positively about guests, team members, and the business in all situations
• Treat others with respect

Service:

• Serve others and identify their needs
• Take quick action to meet/exceed the needs of guests and team members
• Identify ways to improve personal or team performance
• Provide service outside job responsibilities if needed to help the team
• Take ownership of guest problems until resolved

Professionalism:

• Meet IMGR&C’s Appearance standards
• Support IMGR&C’s reputation and image professionally in all interactions
• Adhere to IMGR&C’s attendance policies
• Inform the supervisor of future absences as far in advance as possible
• Maintain a positive outlook on all job-related matters

Communication:

• Provide timely information to others to help them
• Share necessary information with the next team member
• Listen to others without interruption and act on their feedback
• Ask questions to understand others' perspectives
• Report guest complaints and compliments to the appropriate personnel
• Report any situations where resort grounds or equipment do not meet IMGR&C standards
• Communicate with teammates to ensure division success

Team Work:

• Prioritize team success over personal achievements
• Resolve conflicts between team members
• Help other departments achieve their goals
• Suggest ideas to increase team success and guest satisfaction
• Contribute to team meetings with ideas that support progress and innovation
• Accept and use constructive criticism to complete projects to the best of your ability

Essential Duties and Responsibilities:

• Must have strong command of the English language as well as the ability to proofread and change spelling and grammar where needed.
• Consult with the supervisor to evaluate individual project requirements
• Prepare illustrations or rough sketches according to project specifications
• Study illustrations, photographs, and text to plan layouts
• Determine size and arrangement of illustrative material and copy, select style and size of type, and create sample layouts.
• Ensure work conforms to the Inn of the Mountain Gods Branding Standards
• Prepare layout proofs for supervisor approval
• Create finished layouts and prepare instructions for final production
• Check proofs and review the quality of the final product before distribution
• Maintain image resource library
• Train new art staff and maintain standards for design file creation, submission, and archiving
• Obtain and maintain a gaming license
• Work independently and in group settings, participate in brainstorming sessions and solo projects
• Contribute to team efforts by accomplishing related results as needed

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Education and/or Experience Requirements:

• Proficiency with major industry software and ability to contribute conceptually to the design process
• Working knowledge of Macintosh computers and popular graphics industry software (Adobe InDesign, Photoshop, Illustrator, etc.).
• Ability to maximize input and output devices such as printers, cameras, and other peripherals
• Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or three years related experience and/or training; or equivalent combination of education and experience
• Minimum of one year experience in Casino Marketing, Gaming, or Casino Services
• Extensive experience with Microsoft Office Suite and Adobe Creative Suite
• Basic knowledge of office equipment, printers, fax, and finishing techniques
• Experience with print workstations, Fiery, and Creo

Physical Demands:

• Frequently required to sit, stand, walk, and speak for long periods
• Occasionally lift up to 50 pounds
• Noise level may be loud at times
• Exposure to a second-hand smoke-filled environment

Approvals:

• Human Resource Director: Date:
• Division Director: Date:
• Chief Operating Officer: Date:

Acknowledgment: I have received and read the above job description.