Inn of the Mountain Gods is hiring: GRAPHIC DESIGNER in Mescalero

Position Title: Graphic Designer Reports to: Marketing Manager Supervises: N/A

Summary of Position: The Graphic Designer will produce layouts, graphic designs, and marketing materials, including the creation and distribution of visual communication media such as books, periodicals, television, electronic media, and packaging pieces from the marketing department (posters, duratrans, e-posters, Janus displays, Speed Media, mailers, newsletters, etc.). The designer will also organize the work produced for ease of distribution on internal and external servers.

Adherence to established procedures for creating, submitting, and archiving design files, use of job packets to track work performed, and adherence to established design parameters for company artwork is required. The designer will assist with any special events, promotions, or concerts as needed and will undertake other special projects and duties as assigned.

Key Responsibilities and Performance Behaviors:

• Ability:
  • Can explain and demonstrate Hospitality Behaviors and Performance
  • Understand where to get the information needed to complete tasks
  • Can explain and demonstrate technical skills used to complete tasks
  • Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard
  • Understands how to take ownership of problems and solve them when solutions may not be available
  • Can explain how to request help from others when needed to complete task or goal
• Has complete knowledge of IMGR&C products
• Performance meets expected end results and standards in Key Responsibilities and those listed on technical/operational SOPs and tasks
• Responds to obstacles; finds new ways to reach desired end
• In absence of guidance, acts and takes charge to respond to guest or internal customer needs
• Responds to change by quickly applying talent and skills in a positive way
• Supports achievement of Quality Goal; “Do it right the first time”
• Acts to protect and preserve property of IMGR&C; all areas, equipment, and furnishings are kept exceptionally neat, clean, and in good repair
• Makes suggestions to improve
• Behavior meets IMGR&C standards (Vision, Mission, Values, Hospitality Behaviors, and Customer Recovery Skills)
• Approaches all activities with enthusiasm and encourages enthusiasm from others
• Chooses a positive approach in all situations

Respects individuality of others and continues to communicate in order to work together.

• Speaks positively about guests, other team members, and our business in all situations on and off property
• Treats others with respect
• Identifies and communicates needs of guests

Takes quick action to serve others in a way that meets/exceeds their needs.

• Identifies ways to improve themselves or team’s service
• Provides service outside job responsibilities if needed
• Takes ownership of guest problems until resolved
• Meets IMGR&C’s Appearance standards
• Professionally supports IMGR&C’s reputation and image in all situations
• Informs supervisor of future absences as far in advance as possible
• Is expected to have a positive outlook on all necessary capacities of the assigned job
• Provides information others need to succeed, in time for them to use
• Shares with next shift the information needed for them to succeed
• Listens to others without interruption; acts on their feedback
• Asks questions to better understand expectations
• Reports all guest complaints and compliments to the supervisor
• Reports all situations to Supervisor where resort grounds or equipment do not meet IMGR&C standards
• Communicates with teammates to ensure the success of the team
• Puts the success of the team ahead of personal actions
• Helps other departments achieve their goals
• Reports ideas to increase team success and guest satisfaction
• Does whatever is necessary to help department and resort
• Contributes ideas that support progress and success at shift, team, and departmental meetings
• Is able to take and use constructive criticism to complete a project

• Consults with supervisor to evaluate individual project requirements
• Prepares illustrations or rough sketches of material according to project needs
• Studies illustrations, photographs, and text to plan presentation of material, product, or service
• Determines size and arrangement of illustrative material and copy, selects style and size of type, and creates sample layouts
• Presents samples to supervisor for selection and approval
• Creates finished layout, prepares instructions for workers who assemble and prepare final pieces
• Prepares final layout for media type and checks proofs
• Reviews quality of final product before release
• Maintains image resources
• Oversees training for new art staff and is responsible for maintaining standards for creation, submission, and storage of design files
• Obtains and maintains a gaming license
• Must be able to work alone and in groups
• Must participate in brainstorming sessions and solo projects when asked
• Contributes to team effort by accomplishing related results as needed

Education and /or Experience Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a fast-paced, deadline-driven environment.

• Must have proficiency with major industry software and be able to contribute conceptually to the design process
• Must have a working knowledge of Macintosh computers and popular graphics industry software including but not limited to Adobe InDesign, Photoshop, Illustrator, and similar programs
• Must be able to maximize input and output devices such as printers, cameras, and other peripherals and send/retrieve materials via the internet
• Illustration, writing, and multimedia skills are a plus

Must have excellent communication skills.

Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or three years related experience and/or training; or equivalent combination of education and experience. Minimum of one year experience in Casino Marketing, Gaming, or Casino Services experience is preferable.

• Must possess outstanding verbal and written communications skills and have a positive, dynamic, and outgoing personality; must have a pleasant and professional speaking voice
• Must possess extensive experience with Microsoft Office Suite, Adobe Illustrator, Photoshop, and InDesign (PageMaker, Quark, or other layout programs)
• Graphic Design Skills, Layout Skills, Creative Services, Customer Focus, Creativity, Flexibility, Attention to Detail, Deadline-Oriented, Desktop Publishing Tools, Ability to Collaborate, Acute Vision, and the ability to handle rejection and constructive criticism
• Video editing programs; Adobe After Effects, Adobe Premiere is a plus
• Must have MAC products proficiency; Photo & Video editing experience is required
• Basic knowledge of office equipment, printers, fax, and finishing equipment; experience with print workstations, Fiery, and Creo is preferred

Physical Demands: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. The team member is frequently required to sit, stand, walk, and may also have to speak and stand for long periods of time. The team member must occasionally lift up to 50 pounds.

Work Environment: The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment may be loud at times. The team member may be exposed to a second-hand smoke-filled environment.