Principal, Design Researcher - Associate Listening & Experience Job at Walmart i
Walmart, Bentonville, AR, United States, 72712
Principal, Design Researcher - Associate Listening & Experience
This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$110,000.00/yr - $220,000.00/yr
About Walmart Global People:
Leaders and individual contributors alike look to our Global People teams to influence strategy, optimize working models, and enable the business to achieve results while preserving the fabric that sets us apart and keeps our 2.5M Associates coming to work every day. From building communities to preparing Walmart for the future, to be a member of this team is to operate as a vital component to our sustainable success.
The Principal Design Researcher - Associate Listening & Experience is responsible for shaping and enhancing the overall Associate journey within the organization. This role will lead initiatives focused on improving belonging, engagement, and workplace culture by leveraging data-driven insights and strategic programs.
What you’ll do:
- Employee Experience Strategy: Develop and implement a comprehensive Associate Experience strategy that aligns with business goals and enhances Associate belonging, engagement, and retention.
- Culture & Engagement: Lead efforts to measure and improve belonging and engagement through surveys, focus groups, and direct Associate feedback.
- Program Development: Design and execute initiatives that enhance the Associate Experience, including onboarding, career development, well-being, and recognition programs.
- Data & Insights: Analyze Associate engagement and workforce data to identify trends, gaps, and opportunities for improving the employee experience. Provide insights to leadership to drive informed decision-making.
- Technology & Tools: Evaluate and implement digital tools and platforms that enhance communication, collaboration, and engagement among Associates.
- Cross-functional Collaboration: Work with HR, leadership, and business teams to ensure alignment of Associate Experience initiatives with broader organizational objectives.
- Change Management: Lead change initiatives to ensure smooth transitions during organizational changes, mergers, or restructuring efforts.
- Benchmarking & Best Practices: Stay up to date on industry trends, best practices, and benchmarks to continuously improve employee experience strategies.
What you’ll bring:
- Advanced Analytical Skills: Proficiency in advanced data analysis techniques and tools (e.g., SPSS, R, Python, SQL).
- Experience with Experience Management Platforms: Familiarity with industry-standard Experience Management tools, such as Qualtrics, NICE, Verint, Medallia, or similar platforms.
- Adaptability: Experience leading large-scale, global programs in a high-growth, fast-paced organization.
- Cross-Functional Collaboration: Proven track record of working effectively across departments and functions.
- Strategic Thinking: Ability to simplify complex problems, think big, and develop scalable solutions.
- Master’s or PhD degree in I/O Psychology, Organizational Behavior, Marketing Research, or a related field.
- 10+ years of experience in employee experience, customer experience, organizational development, or a related function.
- Background in Experience Technology, AI-driven employee tools, or automation to enhance employee experience.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
Retail
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