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Senior Manager, Creative - Copy

We’re looking for a Senior Manager of Copy to join the Creative Production Team at Sam’s Club. This highly specialized role will lead a lean, fast-moving internal copy team, delivering high-impact creative on urgent timelines. You’ll help shape messaging for everything from corporate campaigns to experimental prototypes and social trend responses, working hand-in-hand with designers and video editors. You will lead by example—writing, reviewing, and refining copy that shows up across websites, digital signage, social platforms, internal screens, events, and more. You’ll also serve as a collaborative coach to your associate copywriter, helping shape a high-trust, high-performance team culture. This is not a traditional copy role—it’s a rare opportunity to build something new and meaningful inside a company that moves at scale. If you love moving fast, thinking strategically, writing purposefully, and collaborating generously, we want to talk.

What you'll do...

Strategic Messaging & Brand Voice Leadership

• Translating executive direction and creative briefs into clear, concise, compelling messaging
• Acting as the voice and tone expert across projects and platforms
• Reviewing and approving all copy deliverables for accuracy, tone, and brand alignment

High-Performance Creative Execution

• Crafting high-quality, high-velocity copy for a wide range of fast-turn creative projects
• Managing copy timelines, capacity, and workflow in partnership with the Director of Creative Production

Cross-Functional Collaboration & Team Leadership

• Coaching and mentoring your associate copywriter through feedback, collaboration, and shared development goals
• Partnering with design and video leads to develop cohesive creative across mediums
• Collaborating with Marketing and Communications stakeholders on corporate campaigns and rapid-response needs

Creative Innovation & Problem-Solving

• Helping test and shape new formats and experimental creative content

You’ll sweep us off our feet if you:

• Are a strong conceptual thinker and a nimble, expressive writer
• Have experience writing across brand, campaign, and corporate formats (especially digital signage, social, and internal content)
• Thrive in fast-paced environments and can deliver high-quality work under tight timelines
• Have a keen eye for detail and love refining copy for clarity and voice
• Enjoy mentoring and growing creative talent
• Have 6+ years of experience in copywriting, creative strategy, or editorial leadership (in-house or agency)
• Have experience partnering closely with designers, video teams, and marketing stakeholders
• Are curious, collaborative, positive, and deeply team-oriented

Benefits & Perks:

You’ll be part of a brand-new creative team built for flexibility, experimentation, and real impact. From day one, you’ll help shape both the work and the culture—collaborating directly with stakeholders while building an environment that values balance, creativity, autonomy, and mutual respect. This is a rare opportunity to create meaningful work at speed, with a team that truly supports each other.

Location: This role is based in Bentonville, AR.

Additional Information

Team Mission: The Creative Production Team delivers high-quality, rapid-response creative solutions to the most urgent and high-impact initiatives at Sam’s Club—solving problems external agencies can’t. We bring precision, speed, and creative excellence to high-visibility projects that require agility, trust, and deep internal expertise.

The annual salary range for this position is $90,000.00-$180,000.00. Additional compensation includes annual or quarterly performance bonuses.

Minimum Qualifications...

Minimum Qualifications: Bachelor’s degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 3 years' experience in editorial content management or related field OR 5 years' experience in editorial content management or related field.

Preferred Qualifications...

Digital Content Management, Editorial, Retail Management, Supervising Associates, WE-Working for or with Creative Agencies.

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America.