Logo
Dexcom Inc.

Staff Facilities Engineer - Audio Visual (AV) Solutions Architect

Dexcom Inc., San Diego, California, United States, 92154

Save Job

Meet the team:

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Dexcom is seeking a

Staff Facilities Engineer, Audio Visual (AV) Solutions Architect

to lead the strategy, design, installation, and maintenance of AV systems across multiple global facilities. This senior role requires a visionary engineer who can oversee complex AV projects, manage cross-functional teams, and ensure high-performance AV solutions that align with the company’s evolving needs. Where you come in: You will drive innovation, optimize existing systems, and ensure the seamless integration of AV technology into Dexcom's IT infrastructure. Strategic Leadership: Develop and lead the AV strategy across Dexcom’s global facilities, ensuring alignment with overall IT and business objectives. Collaborate with senior leadership, stakeholders, and external partners to deliver cutting-edge AV solutions that enhance communication and collaboration. Provide thought leadership and stay ahead of industry trends to future-proof Dexcom’s AV infrastructure. AV Design Engineering & Postproduction: Lead the design of high-quality AV systems for conference rooms, huddle spaces, training centers, and large venues. Ensure AV solutions are scalable and future-ready, with a focus on high-quality video conferencing, sound systems, digital signage, and integrated AV control systems. Define system requirements, evaluate, and recommend the best technologies, while overseeing the technical design process alongside IT Technology, Network, and Infrastructure teams. Hands-on knowledge of industry standard pre and postproduction including broadcasting technology. Hands-on operating and maintaining of postproduction firmware and software, including but not limited to managing video/still cameras, teleprompter, green screen, lighting, and sound controls. Lead as POC for Media Rooms, and closely liaise with EAs and ELTs in support of various onsite production of live filming and broadcasting events. System Integration: Manage seamless integration of AV systems with Dexcom’s IT networks, ensuring full compatibility and functionality. Collaborate with IT, facilities, and other key stakeholders and support teams to ensure efficient installation and deployment. Troubleshoot system integration challenges and ensure that AV solutions are robust and reliable. Develop and implement integration protocols to ensure consistent performance across all facilities. Conduct regular system audits to identify and resolve potential integration issues. Coordinate with cybersecurity teams to ensure AV systems meet security standards and protocols. Project Management: Lead AV project management efforts, including scope definition, timeline development, resource planning, and budgeting. Ensure that all AV projects meet business objectives and are delivered on time and within budget. Maintain regular communication with stakeholders to manage expectations and report on project status. Develop detailed project plans, including risk management strategies and contingency plans. Conduct post-project evaluations to identify lessons learned and areas for improvement. Team Leadership and Vendor Management: Manage internal AV teams and external contractors responsible for installation, system integration, and support. Build strong relationships with AV vendors, negotiate contracts, and manage service level agreements (SLAs). Develop and mentor team members, ensuring they have the skills and training to support Dexcom’s AV systems. Maintenance and Support: Oversee the maintenance and continuous improvement of AV systems, ensuring they are always operational and optimized. Implement and manage support protocols, including issue resolution, equipment upgrades, and preventive maintenance. Establish best practices and standard operating procedures (SOPs) for AV system management. Develop and maintain a comprehensive inventory of AV equipment and spare parts. Coordinate regular training sessions for end-users to ensure effective use of AV systems. Monitor system performance and user feedback to proactively address potential issues. Ensure timely updates and patches for AV software and firmware to maintain security and functionality. Innovation and Optimization: Evaluate new AV technologies and identify opportunities for upgrades, ensuring that Dexcom’s AV infrastructure remains innovative and scalable. Foster a culture of continuous improvement within the AV and IT teams to enhance the end-user experience. What makes you successful: Bachelor’s degree in Information Technology, Engineering, or a related field; 8+ years of experience in AV systems design, integration, and support; demonstrated leadership of internal and external AV engineers. Expertise in AV technologies, including video conferencing systems (e.g., Zoom, Microsoft Teams), sound systems, projectors, and control systems (e.g., Crestron, Extron). Strong background in AV integration with IT networks, including IP-based AV solutions, and postproduction. Proven experience managing large-scale AV projects, including CapEx/OpEx, and vendor management. Excellent leadership, communication, and stakeholder management skills. Preferred: CTS (Certified Technology Specialist). CTS-D (Design). Crestron. Extron. CEDIA (Custom Electronic Design & Installation Association). Experience managing AV systems in large corporate or multi-facility environments. Knowledge of cloud-based AV solutions and remote management tools. What you’ll get: A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community. A full and comprehensive benefits program. Growth opportunities on a global scale. Access to career development through in-house learning programs and/or qualified tuition reimbursement. An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. Experience and Education: Typically requires a Bachelor’s degree and a minimum of 8-12 years of related experience. At this level a graduate degree may be desirable with 4 years of related experience. Travel Required: 15-25%

#J-18808-Ljbffr