Association Executive / Event Planner Job at TEAM - The Experts In Association M

Association Executive / Event Planner Job Description

TEAM, Inc. has delivered excellence in full-service association management to professional, trade and philanthropic non-profit organizations for over 25 years. TEAM supports organizations by assisting and guiding them to expand their reach and achieve their goals. We believe in the missions of our clients and find value in serving as a catalyst for their success.

Job Overview

A TEAM Association Executive oversees the day-to-day operations of assigned clients. This key position is responsible for client communications and relationships and supervises appropriate staff members to ensure services are delivered expertly and on time. Position reports to the TEAM President.

Client Oversight Responsibilities

• Headquarters Management
• Board of Directors
• Membership Services
• Committee Support
• Member Meeting Management
• Conference / Event Management
• Relations with Global/National affiliations for chapters
• Marketing and Social Media

Required Qualifications

• Association, event management and/or project management experience
• Leadership and staff management experience
• Self-starter and team player
• Outgoing personality
• Continuous improvement mindset, creative
• Excellent written and verbal communications
• Strong organizational and interpersonal skills
• Excellent attention to detail and ability to manage multiple projects at one time
• Pride in excellence
• Discipline to successfully work without close supervision
• Technologically savvy and proficient in Microsoft Office applications
• Customer service experience, business acumen and a positive attitude
• Ability to lift 35lbs
• Willingness to attend offsite meetings and evening meetings on occasion
• Occasional local and overnight travel
• Valid driver’s license and reliable transportation
• Willingness to work occasional weekends (1-3 times per year)

Desired Qualifications

• Experience with association management systems (i.e., Wild Apricot, NOVI AMS)
• Website administration experience with WordPress
• CAE Certification
• Bachelor’s or master’s degree
• Experience with graphic design

TEAM Benefits

• Paid time off and holidays
• Closed between Christmas and New Year's Day
• Flexible daytime hours
• Frequent Fridays off
• Largely remote position, with occasional need for onsite and offsite work
• Upbeat, positive and team-oriented office atmosphere
• Company-provided laptop and VoIP phone system

Detailed Job Overview

• Membership and marketing support: Coordinate membership and marketing activities for clients, including customer service support for members, producing group billings and membership invoices, maintaining membership databases, and assisting with recruitment and retention plans.
• Meeting, Program, and Conference Support: Oversee coordination, planning, and execution of client meetings, programs, and conferences, including registration and payment processing.
• Sponsorship: Oversee annual and event-based sponsorship activities.
• Web presence: Monitor and update client websites and social media accounts.
• Committee, board, and volunteer support: Serve as staff liaison to client committees and boards, preparing agendas and scheduling meetings.
• Database management: Maintain accurate databases and contribute to improvements.
• General administration: Support clients by drafting correspondence, coordinating meetings, and maintaining files.
• Office management: Greet office visitors and manage incoming mail.
• Financial administration: Process payments and maintain records.
• Be a TEAM player: Assist other TEAM members as requested.

TEAM is an equal opportunity employer. We are a woman-owned company that celebrates diversity and is committed to creating an inclusive environment for all employees.

Seniority level

Mid-Senior level

Employment type

Full-time

Industries

Events Services