Social Media Associate Job at NappStar LLC. in New York

NappStar NYC Social Media Specialist

Location: New York, NY

Type: Full time

NappStar Social Media team members are responsible for ensuring NappStar captures the best content to promote our salon & brands. They take client pictures, capture videos, and develop creative content ideas & strategies to keep us at the top of our game.

Description

Requirements

• Experience creating reels and editing, preferably on Instagram
• Must be willing to be on your feet the entire shift
• Detail-oriented with the ability to multitask
• Efficient and productive in a fast-paced environment
• Enthusiastic with excellent customer service skills
• Enjoy working with people and possess a friendly, outgoing personality
• Team player
• Ability to work without constant supervision and remain on task for extended periods
• Creative and willing to be on camera
• Experience editing digital content for social media platforms

Hours

• Full Time: (30 - 50 hrs)
• Part Time: (10 - 30 hrs)

Pay Structure

• $20-$23 per hour + Eligible for Team Bonus

Job Duties

• Clock in/out for shifts
• Ensure proper uniform, hair, and makeup standards
• Complete open/close tasks & forms per shift
• Follow salon standards for behavior and workflow
• Acknowledge and greet everyone who enters and leaves the salon
• Communicate effectively with Stylists about capturing client content
• Create and publish high-quality digital content across multiple channels: YouTube, company websites, Facebook, Instagram, TikTok, blogs, Snapchat, Mailchimp, and occasionally for print production (brochure, signage, etc.)
• Plan and execute all web marketing, email campaigns, social media, print marketing, and ad buying campaigns
• Design, build, and maintain social media presence; focus on social media strategy that converts to sales
• Exceptional verbal and written communication skills; ability to communicate with all team levels
• Superb time management skills with proven ability to meet & prioritize deadlines
• Strong analytical and problem-solving skills
• Expert eye for design and image/brand compatibility
• Proficient in editing: Canva/Adobe Creative Suite, Instagram, TikTok, Facebook, and other social media apps
• Measure and report performance of marketing campaigns against goals
• Brainstorm and implement new and creative growth strategies through marketing
• Collaborate with internal teams to optimize client experience
• Experience with Shopify marketing is a plus
• Handle client questions promptly, professionally, and courteously
• Maintain complete confidentiality in all guest matters in accordance with company policy

Training

• New Hires - participate in 30-day, 60-day & 90-day goals
• Participate in Monthly Check-ins
• Receive new monthly goal and discount code
• Discuss any issues, concerns, and feedback
• Maintain a positive attitude and contribute to a quality work environment
• Regularly attend, participate in, and support training and staff meetings
• Communicate to management any occurrences involving staff or clients that require attention
• Assist in all areas of salon operations as requested by management

Physical Demands

• Willing to hold lighting equipment for extended periods
• Willing to lift/move delivery packages under 30 lbs
• Willing to work on feet all day
• Able to go up and down stairs as needed

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