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Keith Titus Corporation

Service Writer Job at Keith Titus Corporation in Weedsport

Keith Titus Corporation, Weedsport, NY, United States, 13166

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Service Writer

Job Details

Job Location

Exit 40 Truck Services - Weedsport, NY

Position Type

Full Time

Salary Range

$18.00 - $24.00 Hourly

Job Shift

Mon-Fri / 7:30AM-5:00PM

Description

Join our team today!

Mon-Fri

$18.00-$22.00 hourly (based on experience)

Responsibilities:

  • Review, modify and finalize repair orders accurately within 24 hours max of completion direct questions to Foreman and Supervisor where appropriate

  • Invoice customers at time of closing order>confirm price table accuracy/customer billing information

  • Check daily, process and schedules all offsite work relative to outside PMs, break downs and DVIR reported issues. Coordinate and follow-up on outside vendors regularly regarding outstanding scheduled repairs.

  • Compiles repair details in Transman for onsite units and road service trucks.

  • Opens warranty claims, tracks & process, follow up on warranty shortages and claims requiring additional information/parts/pictures.

  • Develops estimates and communicate immediately 10% variance

  • Adept and proficient at Transman, TMW and all required Microsoft Suite tools used.

  • Adept and proficient with all shop related operating procedures, processes and workflows

  • Responsible for rotating week and weekends on call coverage (company cell phone provided or reimbursement)

  • Answer incoming calls in a professional manner, return all customer calls prior to close of business each day. Follow up to completion on all inquiries.

  • Knowledgeable and supports Safety, ELD & CSA communications with Drivers

Benefits:

  • Aetna Meritain (offer 2 plans)

  • Company Sponsored HRA card (Health Reimbursement)

  • Excellus Dental

  • Excellus Vision

  • Pet Insurance / Pet Discount Program

  • Colonial Supplemental (accident, medical bridge, disability, cancer, Voluntary Life/ADD)

  • Company Sponsored Group Life Insurance (1x annual salary)

  • EAP- Employee Assistance Program

  • Profit Share Program

  • 401K & 401K Company Match

  • PTO (Paid Time off)

  • 6 - Paid Holidays

Qualifications

Requirements :

  • Must be able to pass a post-hire drug screen, background check and employment verification

Location:

  • Weedsport, NY

Company Website :

  • www.pagetrucking.com