FinThrive
About the Role
Impact you will make
What you will do
Gather and analyze information from various sources, including product specifications, user stories, and user feedback
Write, edit, and publish high-quality online help documentation
Create clear and concise release notes that effectively communicate new features, bug fixes, and enhancements to our customers
Collaborate closely with product owners, product managers, scrum masters, and other stakeholders to ensure accurate and up-to-date documentation
Work effectively within a fast-paced environment and manage multiple projects simultaneously
Maintain and update existing documentation to reflect product changes and enhancements
Utilize industry-standard authoring tools and technologies
Participate in product reviews and planning meetings
Ensure the accuracy and consistency of all documentation
Adhere to all documentation style guidelines and best practices
What you will bring
Bachelor's degree in English, Technical Communication, Computer Science, or a related field
3+ years of experience as a Technical Writer in the software industry
Proven experience writing clear, concise, and user-friendly technical documentation, including online help and release notes
Strong understanding of software development lifecycle and Agile methodologies
Excellent written and verbal communication skills
Strong attention to detail and accuracy
Ability to work independently and as part of a team
Experience with authoring tools such as MadCap Flare, RoboHelp, or similar
Experience with content management systems (CMS)
What we would like to see
Healthcare industry experience
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com/why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits.
FinThrive's Core Values and Expectations
Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
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Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
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