Public relations strategist Job at Marion County Public Health Department in Ind

PUBLIC RELATIONS STRATEGIST- IEMS (90000783)

Indianapolis Emergency Medical Services (EMS) is an organization that celebrates diversity and seeks to employ a diverse workforce. We actively encourage all individuals to apply for employment and to seek advancement opportunities. Indianapolis EMS also provides reasonable accommodations to qualified individuals with disabilities as required by law.

FLSA Status

Non-Exempt

Job Role Summary

Reporting to the Chief of Administration with oversight by the Manager of Media Relations and Public Affairs, the Public Relations Strategist assists with the development and coordination of public relations and communications activities for Indianapolis EMS. This position will coordinate Indianapolis EMS’s social media and digital communication outreach efforts for both internal and external audiences.

Essential Job Functions

1. Participates in the development and implementation of communication and outreach strategies to enhance the positive image and brand of Indianapolis EMS.
2. Coordinates social media messaging on platforms including Facebook, X/Twitter, Instagram, and Pinterest, including the creation of campaigns.
3. Writes and distributes internal email communications daily and as needed.
4. Coordinates event photography and other photography and videography projects as needed.
5. Develops solid and effective relationships with other organizations through social media.
6. Maintains a robust, accurate, and up-to-date social media database and contacts.
7. Conceives, develops, and executes creative ideas for social media posts.
8. Responds to social media inquiries within a reasonable amount of time.
9. Monitors quality and effectiveness of social media programs, including benchmarking.
10. Assists with various special projects related to Public Affairs & Communications activities.
11. Serves as a content developer, staff writer, and editor on internal and external publications.

Associated Job Duties

1. Performs other job-related duties as assigned.
2. Serves as backup for media relations efforts.
3. Serves as a personal tour guide for VIPs on an as-needed basis.

Job Requirements

1. Bachelor’s degree in communications, marketing, business, public relations, journalism, or a related discipline required.
2. A minimum of two years progressive professional experience in communications preferred.
3. Superior written and verbal communication skills.
4. Superior customer relations abilities.
5. High levels of accuracy, productivity, and good judgment required.
6. Detail-oriented and capable of handling multiple tasks and projects concurrently.
7. Able to work independently and utilize excellent judgment.
8. Valid Indiana driver's license that meets Indianapolis EMS’s driving policy requirements.

Knowledge, Skills & Abilities

1. Adept at presentation graphics programs.
2. Demonstrates excellent script writing skills and sound project development and management skills.
3. Able to facilitate and lead work groups.
4. Demonstrates ability to develop strong collaborative relationships.
5. Advanced computer skills required, including social media and Microsoft Office.
6. Ability to work independently.
7. Exercises initiative, judgment, problem-solving, and decision-making skills.
8. Communicates clearly at all times.
9. Looks for opportunities to innovate.
10. Analyzes, interprets, prepares, and communicates data and reports.

Responsibility

1. Maintains patient and family confidentiality.
2. Maintains protected health information in accordance with HIPAA privacy guidelines.
3. Maintains confidentiality of information: departmental, hospital, and administrative.

Judgment

1. Employee may work under general supervision with substantial employee latitude.

Contacts - Internal/External

1. Inter/intra-departmental contacts with all levels of Indianapolis EMS.
2. Contact with outside organizations and individuals.
3. Contact with news media.

Special Effort Required

1. Good organizational skills and attention to detail.
2. Effective decision-making capabilities and sound judgment.
3. Able to interpret policies and procedures.
4. High levels of accuracy and productivity.
5. Provide the highest level of customer service at all times.
6. Strong attention to detail.
7. Flexible and able to adjust well to constantly changing priorities.
8. Able to lift and carry equipment of more than 25 lbs.
9. Mobility required for extensive walking, standing, and reaching.

It is Indianapolis EMS’ philosophy and policy to treat employees and applicants fairly and without regard to sex, race, color, religion, national origin, ancestry, age, sexual orientation, gender identity, veteran’s status or physical or mental ability.