UX Writer
Hybrid Remote in Culver City, CA
W2 12 month contract w/ potential for extensions (medical, dental & vision benefits offered)
We’re looking for a UX Writer to join us and focus on Commerce and Subscriptions — reducing friction across the ways our customers purchase and bundle their experiences. In this role, you’ll be in charge of interface copy across checkout experiences, products, and the next wave of service offerings.
Key Qualifications
- Experience writing for product experiences, particularly commerce or checkout flow.
- Interest in the current and future states of payments and subscriptions; locally & globally.
- An unrelenting passion for user-focused product experiences.
- A commitment to upholding privacy and security through an approachable voice.
- Ability to advocate for the best user experiences while attuning language to meet.
- Understanding of the end-to-end experience and how UX copy threads throughout.
- Astute at integrating feedback from product, marketing, engineering, and other cross-functional teams.
- Can develop and represent a clear point of view and remain flexible enough to adjust when needed.
- Enough fluency in design applications to effectively collaborate on wireframes and flows.
- Knowledge of functional specs and the ways to provide feedback that influence requirements.
- A mixture of left- and right-brained writing, from storytelling to systematic thinking.
- Willingness to propose what’s right only after exploring why everything else might be wrong.
- Experience working closely with legal teams to ensure we’re expressing ourselves in accordance with relevant policies and procedures.
- A range of abilities to develop something from scratch, edit existing copy, or attune language to existing patterns.
- Long-term thinking paired with quick action.
- Confidence in prioritizing and managing several projects simultaneously.
- Adept at delivering passionate and impactful presentations at all levels of an organization.
- An inexhaustible attention to detail.
Description
The UX Writing arm of our Design team works on all our services, including ones that are currently available and ones that are just barely being imagined. As a UX Writer focused on Commerce and Subscriptions, you’ll be responsible for many things, including:
- Shaping the tone, language, and design system for cross-product experiences.
- Working on feature development, naming, user flows, product logic, and education.
- Contributing to and implementing style guides and shared nomenclature across services.
- Converging customer goals, business requirements, and brand values.
- Boiling down complex systems into coherent, concise, and compelling interface copy.
- Collaborating with fellow designers to uncover and solve UI challenges.
- Addressing feedback and improving the performance of our content.
- Spending time with QA and Localization teams to ensure content appears properly for every audience.
- Working with cross-functional partners and senior leadership to understand the boundaries of what’s possible, and pushing from there.
The hourly pay rate range for this position is $70 to $84 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
For immediate consideration, please forward your resume to mpersons@synergishr.com.
If you require assistance or an accommodation in the application or employment process, please contact us at mpersons@synergishr.com.
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