Wilmer
Information Technology Senior Communications Specialist
Wilmer, Washington, District of Columbia, us, 20022
Information Technology Senior Communications Specialist
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Tracking Code 2168-437 Job Description WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice. What You Will Be Doing: The Information Services Senior Communications Specialist is responsible for assisting in the development and implementation of a firm-wide Information Services (IS) change management and communication strategy. Creating and implementing change management and communication plans for IS projects and facilitating adoption and transformation at the firm. Managing collaboration among internal IS departments and between other business professional groups in responding to technology-related questions in Requests for Proposal (RFPs), client surveys and Outside Counsel Guidelines (OCGs). Ensuring consistent and timely completion by IS of all RFP, survey and OCG responses. Preparing meaningful and timely communications, to be delivered to attorneys and business professionals. Monitoring and evaluating the effectiveness of communication efforts, providing feedback and making adjustments as necessary. Providing excellent client service by working closely with the Pitches and Pursuits group within Client Development. About The Role: Assist the Technology Training Manager in the development and implementation of a departmental-wide approach to change management. Implement communication plans for IS projects, particularly major change projects affecting the majority of business professionals and/or attorneys at the firm. Work with colleagues who are subject matter experts to develop appropriate strategy and content for change management plans and communications. Develop a broad range of planned and appropriate communication materials for a variety of audiences using multiple communication channels. Build and foster close collaboration with the Communication and Marketing group. Identify innovative means to improve IS communications and profile. Manage day-to-day IS department communications and the distribution of communications. Design, write, edit and create change management plans and communications content. Develop messaging for IS, with an internal version that complements the external version. What You Will Bring/Your Qualifications: Outstanding written and verbal communication skills. Knowledge and expertise in change management strategies and best practices. Ability to turn complex technical communications into meaningful content for both technical and non-technical audiences. Strong project management capabilities with a results-oriented approach. Knowledge of IT service life-cycle management models and process improvement frameworks. Ability to work effectively with all levels of Information Services, the Communication and Marketing group, attorneys and staff. Ability to manage multiple, competing deadlines. Experience with Microsoft Office suite and Generative Artificial Intelligence tools. Exceptional interpersonal skills, including teamwork, facilitation and negotiation. Education: BA/BS required. Experience: 5+ years experience in change management/training and/or communications development and management required. Prior IT experience preferred. Proven ability to successfully run complex change program communications. For additional information about our benefits, please click here. This job description is intended to describe the general nature and level of the work being performed by employees in the position. It is not intended to be a complete list of all responsibilities, duties, and skills for positions. The firm reserves the right at all times, in its sole discretion, to add or subtract duties and responsibilities, as it deems necessary. WilmerHale is an Equal Opportunity Employer.
#J-18808-Ljbffr
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Tracking Code 2168-437 Job Description WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice. What You Will Be Doing: The Information Services Senior Communications Specialist is responsible for assisting in the development and implementation of a firm-wide Information Services (IS) change management and communication strategy. Creating and implementing change management and communication plans for IS projects and facilitating adoption and transformation at the firm. Managing collaboration among internal IS departments and between other business professional groups in responding to technology-related questions in Requests for Proposal (RFPs), client surveys and Outside Counsel Guidelines (OCGs). Ensuring consistent and timely completion by IS of all RFP, survey and OCG responses. Preparing meaningful and timely communications, to be delivered to attorneys and business professionals. Monitoring and evaluating the effectiveness of communication efforts, providing feedback and making adjustments as necessary. Providing excellent client service by working closely with the Pitches and Pursuits group within Client Development. About The Role: Assist the Technology Training Manager in the development and implementation of a departmental-wide approach to change management. Implement communication plans for IS projects, particularly major change projects affecting the majority of business professionals and/or attorneys at the firm. Work with colleagues who are subject matter experts to develop appropriate strategy and content for change management plans and communications. Develop a broad range of planned and appropriate communication materials for a variety of audiences using multiple communication channels. Build and foster close collaboration with the Communication and Marketing group. Identify innovative means to improve IS communications and profile. Manage day-to-day IS department communications and the distribution of communications. Design, write, edit and create change management plans and communications content. Develop messaging for IS, with an internal version that complements the external version. What You Will Bring/Your Qualifications: Outstanding written and verbal communication skills. Knowledge and expertise in change management strategies and best practices. Ability to turn complex technical communications into meaningful content for both technical and non-technical audiences. Strong project management capabilities with a results-oriented approach. Knowledge of IT service life-cycle management models and process improvement frameworks. Ability to work effectively with all levels of Information Services, the Communication and Marketing group, attorneys and staff. Ability to manage multiple, competing deadlines. Experience with Microsoft Office suite and Generative Artificial Intelligence tools. Exceptional interpersonal skills, including teamwork, facilitation and negotiation. Education: BA/BS required. Experience: 5+ years experience in change management/training and/or communications development and management required. Prior IT experience preferred. Proven ability to successfully run complex change program communications. For additional information about our benefits, please click here. This job description is intended to describe the general nature and level of the work being performed by employees in the position. It is not intended to be a complete list of all responsibilities, duties, and skills for positions. The firm reserves the right at all times, in its sole discretion, to add or subtract duties and responsibilities, as it deems necessary. WilmerHale is an Equal Opportunity Employer.
#J-18808-Ljbffr