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Capgemini

UX Researcher

Capgemini, Chicago, Illinois, United States, 60290

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Explore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society.

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future. Discover our portfolio – constantly evolving to keep pace with the ever-changing needs of our clients. Become part of a diverse collective of free-thinkers, entrepreneurs and experts – and help us to make a difference. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. UX Researcher Role The UX Researcher is responsible for understanding user behaviors, needs, and motivations through a variety of research methods. This role ensures that user insights inform design decisions, enabling the creation of user-centric products and solutions. The ideal candidate possesses strong analytical skills, a passion for user experience, and the ability to translate research findings into actionable recommendations for product and design teams. Key Responsibilities Research Planning and Execution:

Define research objectives and determine appropriate methods to address them. Design and conduct qualitative and quantitative research studies including user interviews, usability testing, surveys, ethnographic studies, and A/B testing. Analyze and synthesize research data to extract actionable insights. Data Analysis and Metrics:

Analyze user data to identify patterns, trends, and opportunities for design improvements. Track product success metrics (e.g. task success rate, time on task, satisfaction ratings) to measure the impact of design changes. Use tools like Google Analytics, Hotjar, or similar platforms to gather insights into user behavior. Tool and Process Development:

Develop and maintain a toolkit of research methods and processes for the team. Stay updated on emerging research techniques and tools to improve the quality and efficiency of research efforts. Experience Level:

Experienced Professionals Contract Type:

Permanent Location:

Chicago Business Unit:

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Software Engineering When you join Capgemini, you don’t just start a new job. You become part of something bigger.

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