Education Content Developer Job at US Green Building Council in Washington

Job title : ServiceNow Applications Developer

Location : National Capital Region Area (Hybrid)

Clearance : Secret

Certifications : CompTIA Security+ CE (preferred) and ServiceNow Administration Certification

Education : BS in Computer Science, Information Technology, or a related field

Responsibilities:

• ServiceNow platform administration and customization
• ServiceNow User management, roles, and access control using CAC / Smartcard
• ServiceNow Workflow design and automation
• ServiceNow Integration with external systems
• Application of ServiceNow updates and patches
• Validate Security posture using STIGs and other DOD standards of OS and ServiceNow application
• Development and implementation of ServiceNow ITOM and ITSM modules - Incident Management, Problem Management, Configuration Management
• Designing and maintaining ServiceNow data backup, restoration, and disaster recovery processes
• Maintaining OS and ServiceNow compliance with upgrades, patches, and updates
• Help design and implement ServiceNow failover activities and/or processes to execute in a disaster recovery scenario
• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST / SOAP
• Integrate external data sources into ServiceNow
• Build custom dashboards based on custom application data models and external data sources
• Customize and configure workflows and define notifications as part of custom workflows in applications