The UX Researcher is responsible for understanding user behaviors, needs, and motivations through a variety of research methods. This role ensures that user insights inform design decisions, enabling the creation of user-centric products and solutions.
The ideal candidate possesses strong analytical skills, a passion for user experience, and the ability to translate research findings into actionable recommendations for product and design teams.
Key Responsibilities
- Research Planning and Execution: Define research objectives and determine appropriate methods to address them.
- Design and conduct qualitative and quantitative research studies including user interviews, usability testing, surveys, ethnographic studies, and A/B testing.
- Analyze and synthesize research data to extract actionable insights.
Data Analysis and Metrics:
- Analyze user data to identify patterns, trends, and opportunities for design improvements.
- Track product success metrics (e.g., task success rate, time on task, satisfaction ratings) to measure the impact of design changes.
- Use tools like Google Analytics, Hotjar, or similar platforms to gather insights into user behavior.
Tool and Process Development:
- Develop and maintain a toolkit of research methods and processes for the team.
- Stay updated on emerging research techniques and tools to improve the quality and efficiency of research efforts.
When you join Capgemini, you don’t just start a new job. You become part of something bigger.
We bring together passionate, skilled people, a tech-driven approach to innovation, and a deep commitment to our clients to help organizations unlock the true value of technology.
As a graduate or an experienced professional, you will be working with the world’s leading brands to enhance and transform the way they do business.
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