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MDA Edge

Technical Writer Job at MDA Edge in Jersey City

MDA Edge, Jersey City, NJ, United States, 07390

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Job Summary

  • The ideal candidate will be responsible for creating, editing, and maintaining high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering teams, and other stakeholders to ensure accurate and accessible content.
  • This is a 6+ month contract-to-hire position and could be based out of Boston, MA or Jersey City, NJ.
  • Key Skills: Software development role, legacy financial institutions technology and API integration architecture, Technical Writer, with a focus on API and ABI Documentation, Blockchain, and Web3 technologies.

Key Responsibilities

  • Provide expertise and guidance on best practices for product documentation setup for commercial purposes.
  • Review existing documentation related to products and applications and identify areas for improvement in our documentation strategy.
  • Work with the UX team to optimize the setup of documentation on the Resource Hub.
  • Collaborate with product, engineering, and commercial teams to generate content and publish product requirements, operational flows, user, and technical related material.
  • Establish standardized processes and templates where possible for the efficient delivery of a consistent library of documentation for Ledger Scan, CMP, and Factory, including (but not limited to):
    • Product architecture diagram.
    • User Guide.
    • Production functional features.
    • APIs and Endpoints (where applicable).
    • ABIs and Scripts (where applicable).
    • Workflow Diagrams.
    • Infrastructure Requirements.
    • Deployment Diagrams.
    • Assist with content generation and production of documents as necessary.
    • Assist in creating content strategies and documentation plans to support product development.
    • Collaborate with cross-functional teams to understand end-user needs and incorporate feedback.

Skills And Experience Required

  • 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation.
  • 2+ years of experience in a software development role.
  • Experience with legacy financial institutions technology and API integration architecture.
  • Experience with Blockchain and Web3 technologies.
  • Strong understanding of APIs, RESTful web services, and programming concepts.
  • Proficiency with various authoring, CMS, and task management tools.
  • Familiarity with API documentation tools, such as Swagger, Postman, or similar.
  • Proficiency with Confluence, JIRA, and JSON.
  • Basic diagramming skills using tools like draw.io, Miro, or similar.
  • Experience using tech stacks like Python, MongoDB, CDC, and Kafka.
  • Experience working in a fast-paced, dynamic environment.
  • Strong time management skills.
  • Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.

Must Have

  • 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation.
  • 2+ years of experience in a software development role.
  • Experience with legacy financial institutions technology and API integration architecture.
  • Experience with Blockchain and Web3 technologies.
  • Strong understanding of APIs, RESTful web services, and programming concepts.
  • Proficiency with various authoring, CMS, and task management tools.
  • Familiarity with API documentation tools, such as Swagger, Postman, or similar.
  • Proficiency with Confluence, JIRA, and JSON.
  • Basic diagramming skills using tools like draw.io, Miro, or similar.
  • Experience using tech stacks like Python, MongoDB, CDC, and Kafka.
  • Experience working in a fast-paced, dynamic environment.
  • Strong time management skills.
  • Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.
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