Technical Writer Job at MDA Edge in Jersey City

Job Summary

• The ideal candidate will be responsible for creating, editing, and maintaining high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering teams, and other stakeholders to ensure accurate and accessible content.
• This is a 6+ month contract-to-hire position and could be based out of Boston, MA or Jersey City, NJ.
• Key Skills: Software development role, legacy financial institutions technology and API integration architecture, Technical Writer, with a focus on API and ABI Documentation, Blockchain, and Web3 technologies.

Key Responsibilities

• Provide expertise and guidance on best practices for product documentation setup for commercial purposes.
• Review existing documentation related to products and applications and identify areas for improvement in our documentation strategy.
• Work with the UX team to optimize the setup of documentation on the Resource Hub.
• Collaborate with product, engineering, and commercial teams to generate content and publish product requirements, operational flows, user, and technical related material.
• Establish standardized processes and templates where possible for the efficient delivery of a consistent library of documentation for Ledger Scan, CMP, and Factory, including (but not limited to):
• Product architecture diagram.
• User Guide.
• Production functional features.
• APIs and Endpoints (where applicable).
• ABIs and Scripts (where applicable).
• Workflow Diagrams.
• Infrastructure Requirements.
• Deployment Diagrams.
• Assist with content generation and production of documents as necessary.
• Assist in creating content strategies and documentation plans to support product development.
• Collaborate with cross-functional teams to understand end-user needs and incorporate feedback.

Skills And Experience Required

• 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation.
• 2+ years of experience in a software development role.
• Experience with legacy financial institutions technology and API integration architecture.
• Experience with Blockchain and Web3 technologies.
• Strong understanding of APIs, RESTful web services, and programming concepts.
• Proficiency with various authoring, CMS, and task management tools.
• Familiarity with API documentation tools, such as Swagger, Postman, or similar.
• Proficiency with Confluence, JIRA, and JSON.
• Basic diagramming skills using tools like draw.io, Miro, or similar.
• Experience using tech stacks like Python, MongoDB, CDC, and Kafka.
• Experience working in a fast-paced, dynamic environment.
• Strong time management skills.
• Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.

Must Have

• 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation.
• 2+ years of experience in a software development role.
• Experience with legacy financial institutions technology and API integration architecture.
• Experience with Blockchain and Web3 technologies.
• Strong understanding of APIs, RESTful web services, and programming concepts.
• Proficiency with various authoring, CMS, and task management tools.
• Familiarity with API documentation tools, such as Swagger, Postman, or similar.
• Proficiency with Confluence, JIRA, and JSON.
• Basic diagramming skills using tools like draw.io, Miro, or similar.
• Experience using tech stacks like Python, MongoDB, CDC, and Kafka.
• Experience working in a fast-paced, dynamic environment.
• Strong time management skills.
• Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.

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