Tential
UX Designer - Digital Banking & Loyalty Programs Job at Tential in Vienna
Tential, Vienna, VA, United States, 22182
UX Designer - Digital Banking and Loyalty Programs
Role Overview:
Our client is seeking a highly skilled UX Designer with a passion for creating seamless, user-friendly digital experiences. This role is ideal for a versatile designer who excels in loyalty programs, team leadership, content strategy, and graphic design. You will design intuitive, customer-facing solutions for digital banking platforms and loyalty program experiences, with a focus on authenticated (behind-the-pin) environments.
Responsibilities:
#DICE #LI-BA1
Role Overview:
Our client is seeking a highly skilled UX Designer with a passion for creating seamless, user-friendly digital experiences. This role is ideal for a versatile designer who excels in loyalty programs, team leadership, content strategy, and graphic design. You will design intuitive, customer-facing solutions for digital banking platforms and loyalty program experiences, with a focus on authenticated (behind-the-pin) environments.
Responsibilities:
- Lead the end-to-end design process for digital banking and loyalty program interfaces, from research and ideation to prototyping and delivery.
- Collaborate with cross-functional teams, including developers, product managers, and marketing, to design and refine customer-facing features.
- Leverage your expertise in one or more of the following:
- Loyalty Program Design: Develop intuitive, authenticated user experiences for member rewards and engagement programs.
- Design Team Leadership: Guide and mentor design efforts, fostering collaboration and innovation.
- Content Writing: Craft concise, user-focused digital content that aligns with design goals.
- Graphic Design: Create visually engaging assets and interfaces to enhance user interaction and satisfaction.
- Conduct user research, testing, and iteration to ensure designs meet customer needs and business objectives.
- Maintain and evolve design standards and guidelines for digital platforms.
- 3+ years of experience in UX design, with a focus on digital banking or customer-facing platforms.
- Proficiency in design tools such as Figma, Adobe Creative Suite, or similar.
- Demonstrated expertise in at least two of the following: loyalty programs, team leadership, content writing, or graphic design.
- Strong understanding of user-centered design principles and best practices.
- Exceptional communication and collaboration skills.
- Experience working on authenticated digital experiences is a plus.
- Familiarity with financial services or similar industries.
- Ability to translate complex requirements into simple, user-friendly designs.
- Analytical mindset to evaluate user feedback and data to refine designs.
#DICE #LI-BA1