Tential
Voice Speech Tuning Audio Specialist/Engineer Job at Tential in V...
Tential - Vienna, VA, United States, 22184
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Overview
Voice Speech Tuning Audio Specialist/Engineer
Speech Tuning- Conversational Banking
Our client, a Fortune 100 Credit Union, is looking to add a Voice Speech Tuning Audio Specialist to join their team in a remote capacity.
- W2 Contract. We can't do C2C arrangements.
- Candidates are required to be legally authorized to work in the United States without a sponsoring employer indefinitely. At this time we can only accept the following work authorizations: US Citizen, GC Holder, GC EAD, TN Visa.
- This role can be remote, but all work must be done within the continental United States. To be considered, candidates are required to currently reside within the continental United States.
Key Responsibilities:
#LI-REMOTE
Speech Tuning- Conversational Banking
Our client, a Fortune 100 Credit Union, is looking to add a Voice Speech Tuning Audio Specialist to join their team in a remote capacity.
- W2 Contract. We can't do C2C arrangements.
- Candidates are required to be legally authorized to work in the United States without a sponsoring employer indefinitely. At this time we can only accept the following work authorizations: US Citizen, GC Holder, GC EAD, TN Visa.
- This role can be remote, but all work must be done within the continental United States. To be considered, candidates are required to currently reside within the continental United States.
Key Responsibilities:
- Analyze call recordings, review reports, and assess data to identify areas for improvement in Natural Language Processing (NLP) and Conversational Banking.
- Implement changes to the tuning engine by identifying in-grammar and out-of-grammar sets and understanding transcription errors.
- Research and adjust speech recognition models to enhance accuracy, addressing issues related to unrecognized speech and false positives.
- Collaborate with vendors and internal teams to optimize Microsoft TTS/STT and AudioCodes integrations.
- Speech Tuning Expertise - Extensive experience in speech tuning within a voice recognition application.
- Data Analysis & Troubleshooting - Ability to assess recordings and data to determine the best approach for improving speech recognition accuracy.
- Audio Engineering & NLP - Background in audio engineering or speech processing, with the ability to recommend tuning adjustments to vendors.
- Technical Proficiency - Hands-on experience with Microsoft Speech Studio, Microsoft STT/TTS solutions, and preferably AudioCodes portal or tuning processes.
#LI-REMOTE