Cambridge Management, Inc. is hiring: Community Manager - PAM in North Port

Palm Port | FLPAM
1457 CITIZENS PARKWAY
North Port, FL 34288, USA

• Pay or shift range: $29 USD to $32 USD
  
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

About us:

Cambridge Management, Inc. (CMI) began in 1987 as a small team managing a portfolio of communities in Tacoma, Washington. Our focus soon shifted to providing quality management for affordable housing communities. These affordable communities provide homes for those with limited incomes including families, senior citizens, and people with disabilities. Today, our team has grown to nearly 350 employees managing 114 communities and more than 9,000 apartment homes.

Why work for us:

Cambridge Management, Inc. offers the following Compensation and Benefits package for full-time employees:

Position Salary Range: $29.00 - $32.00

Paid time off:

• An accrual of 80 hours Vacation.
• Up to 6 paid sick days per year. (varies based on state sick leave laws)
• 8 paid holidays
• 2 paid floating holidays.

Benefits offered:

• 401(k) with employer match
• Voluntary benefits available

Job Summary:

Under the direct supervision of the Regional Manager, the Community Manager is responsible for ensuring excellent customer service in the daily management of the multi-family community including, but not limited to coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budgeted NOI, ensuring LIHTC and or HUD compliance, providing a quality living environment for residents, and establishing a positive working environment for community team members.

Requirements

Essential Functions

• Oversee all financial performance of the property and work towards achieving budgeted NOI.
• Ensure all OneSite data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P Invoices, statements of disposition, monthly closing procedures, and late fees.
• Recommend and oversee all capital improvements, deferred maintenance, and upgrade programs.
• Serve as property representative in court proceedings under direction of legal counsel.
• Support the leasing team by leasing apartments and ensuring all move-in paperwork is accurately prepared.
• Maintain on-going knowledge of associated market, market rents and demographics.
• Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws.
• Recruit and select team members by understanding and adhering to CMI’s selection process policies.
• Provide recommendations for compensation adjustments, promotions, and terminations.
• Maximize cash flow at the property by maximizing revenue and ensuring timely rent collection.
• Develop cost-saving strategies to reduce budgeted expenses.
• Create annual operating budget and business plan with accounting team and Regional Manager.
• Prepare variance report monthly.
• Review and analyze income, expenses, traffic, lease expirations, market rents, delinquency, financial statements, and make recommendations as needed.
• Review and analyze all bid summaries for the purchase of goods and services.
• Ensure that all contracted services and materials are accounted for.
• Process delinquent residents according to policy and collect late fees.

Marketing

• Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans.
• Evaluate and make recommendations for rental pricing.
• Monitor daily move-in/move-out property status reports and manage the monthly renewal process.
• Verify weekly traffic sources and follow up on prospect status.

Customer Service

• Complete a daily inspection of the property and market-ready units.
• Monitor and direct service operations to ensure service requests are completed within 24 hours.
• Supervise safety and risk management functions.
• Review resident retention programs to meet resident needs.
• Provide excellent customer service and display a courteous and professional attitude.
• Maintain availability for emergencies and on-call duties.
• Train, coach, and mentor team members.
• Create a team environment by holding weekly team meetings.
• Generate employee schedules and audit missed punches.

Knowledge, Skill, and Competency Requirements

• Superior management and professional leadership skills.
• Knowledge and experience managing a multi-family operation.
• High degree of flexibility and tolerance for change.
• Strong understanding of financial statements.
• Superior customer service skills.
• Professional verbal and written communication skills.
• Strong adherence to ethical standards.
• Detail oriented; ability to manage conflicting priorities.
• Ability to work a flexible schedule.

Computer Skills:

• Working knowledge of Office 365.
• Must have excellent computer skills and industry software experience.
• Must be willing and able to utilize tablet/mobile devices efficiently.

Physical Requirements:

• Requires sitting, standing, and walking for prolonged periods.
• Position requires frequent reaching, pushing, pulling, and lifting up to 20 pounds.
• Position includes communication mastery in various forms.
• Requires awareness of competitive pressures and the ability to meet strict deadlines.
• Position can include conflict situations.
• Requires making decisions that impact results.
• Requires being exact or highly accurate.
• Requires meeting strict deadlines.
• Requires working with others in a group or team.
• Requires working in a vehicle or golf cart as needed.

Experience/Education:

• High School Diploma or equivalent, Bachelor’s degree or CPM preferred.
• Experience in managing LIHTC and HUD multi-family properties.
• 3+ years property management experience.
• One-year supervisory experience.
• Working knowledge of applicable Landlord Tenant Laws and Fair Housing Regulations.

Driving:

Must be able to travel to and from a bank and other off-site locations as a requirement of this position. A valid driver’s license is required.

Must be able to complete all required training within thirty (30) days of hire date.

This job description does not create an employment contract implied or otherwise, other than an “at will” relationship.

Additional Notes:

Offers contingent upon successful completion of background check, drug screen, and MVR check (if required by position).