EFCL 40 Hour Library Clerk Job at City of Flagstaff, AZ in Flagstaff

Salary: $18.50 - $27.75 Hourly
Location : Flagstaff, AZ
Job Type: Full-Time; Non-Exempt; Tenure & Benefit Eligible
Job Number: 030-25
Division: Economic Vitality
Section: Library
Opening Date: 02/21/2025
Closing Date: 3/7/2025 4:00 PM Arizona
Pre-employment Requirements: Fingerprints
Work Week: Tuesday to Wednesday, 8:00 to 5:00 pm; Thursday evening closing shift, 12:00 pm to 8:00 pm; Friday 8:00 am to 5:00 pmSaturday 8:00 am to 1:00 pm
Additional Information: This position is budgeted for the following range: $18.50 - $23.13. This position is posted with the full salary range indicating future potential earnings; however, the actual hiring salary for this position is dependent upon relevant experience and qualifications above minimum requirements and position funding. Therefore, all starting salaries above the midpoint require further review and additional approval.

Administrative Duties
The City of Flagstaff is looking for team members who are passionate about community, innovation, and quality of life. Come be a part of this cool community and see why the City of Flagstaff is Northern Arizona's employer of choice!

This role actively supports and upholds the City's stated mission and values. Under direct supervision of the Library Supervisor, employees of this classification coordinate front desk operations. Specific work tasks may vary depending on area of assignment.

ADMINISTRATIVE DUTIES

• Supervisory: This job does not have formal supervisory responsibilities.
• Budgetary: This job does not have budgetary responsibilities, but carries out day-to-day activities within approved budget.
• Strategic Planning: This job does not have strategic planning responsibilities, but carries out day-to-day activities in order to reach the stated goals and objectives.
• Policies/Procedures: This job carries out day-to-day activities in accordance with established policies and procedures.
• Compliance: This job carries out day-to-day activities in accordance with Federal, State, and Local laws, rules, and regulations as well as City policies and procedures.
• Council Communications: This job carries out day-to-day activities in accordance with Council's adopted priorities and direction.
• Reporting: This job does not have duties related to reporting to Federal/State/Local agencies.

Examples of the Work Performed

EXAMPLES OF THE WORK PERFORMED (ILLUSTRATIVE ONLY)

• Provides excellent customer service to both internal and external customers.
• Checks materials in and out, traps holds, routs material belonging to other branches and libraries to the appropriate locations, and sorts finished book trucks according to Dewey Decimal rules.
• Issues library cards.
• Sells merchandise.
• Accepts payments for lost/damaged items.
• May clear accounts.
• Runs reports.
• Acts as the courier between the East Flagstaff and Downtown Library on a rotating basis.
• Empties the Automated Material Handler (AMH) bins and participates in periodic maintenance of the AMH. Performs basic trouble-shooting to diagnose and correct problems with library material the AMH is unable to process.
• Audits returned items to verify materials are complete and not damaged. Troubleshoots issues with damaged or missing items by contacting patrons, and reports issues to Library Specialist.
• Answers basic directional questions and refers non-circulation related inquiries to the appropriate department(s).
• Works with other library employees to address behavioral issues that occur on library property, including emergencies involving EMTs, Fire, & Police.
• May pull and place holds for patrons, make calls, run hold reports, and maintain customer requests shelf.
• May mend materials and maintain material quality.
• Other duties as assigned.

East Flagstaff Community Library

• May assist patrons with computer issues and/or research.

Qualifications
MINIMUM REQUIREMENTS

• High school diploma or G.E.D.
• Two years of customer service experience.
• Or any combination of education, experience, and training equivalent to the above Minimum Requirements.

DESIRED EXPERIENCE AND TRAINING

• Experience working in a public library.
• Knowledge of books and authors.
• Fluency in a language other than English, particularly Dine, Hopi, and/or Spanish.

OTHER REQUIREMENTS

• Must possess, or obtain upon employment, a valid Arizona driver's license.
• Ability and willingness to work some evenings and weekends as assigned.
• Regular attendance is an essential function of this job to ensure continuity.

Supplemental Information

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES (ILLUSTRATIVE ONLY)

• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Mathematical Skills: Ability to add, subtract, operate a cash register and provide accurate change for purchases and payments to the library.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to appropriately handle problems involving several concrete variables in standardized situations.
• Ability to communicate effectively with the public, in-person, by phone, or in writing, resolve disputes or misunderstandings and uphold library policies.
• Ability to write routine reports and correspondence and communicate effectively with other library and City of Flagstaff employees.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT

• While performing the duties of this job, the employee is frequently required to use hands to finger/handle/feel, reach with hands and arms, and talk or hear. The employee is regularly required to stand, walk, and sit; and the employee is occasionally required to stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 50 pounds, and regularly push fully loaded book trucks that weigh more than 100 pounds.
• Vision requirements for this position include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Working conditions include occasional exposure to outdoor weather conditions.
• The noise level in the work environment is usually moderate.

The City belongs to Northern Arizona Public Employees Benefit Trust (NAPEBT), a consortium formed to combine resources and leverage buying power in order to provide comprehensive and cost-effective benefits to employees. NAPEBT currently includes the City of Flagstaff, Coconino County, Coconino Community College, Flagstaff Unified School District, Mountain Line, Kachina Village Improvement District, and the Coconino County Accommodation School. NAPEBT continually works to ensure a better benefits package than any of the employers could offer individually, which keeps benefits costs down for employees.

INSURANCE
Benefits include medical, prescription, dental, vision, life insurance, and short and long term disability options.

For comprehensive information on the City's benefits package, please visit

RETIREMENT
Employees are members of Arizona State Retirement System (ASRS), Public Safety Personnel Retirement System (PSPRS), or the Elected Officials Retirement Plan (EORP) based on eligibility requirements.

DEFERRED COMPENSATION
Employees may make pre- or post-tax contributions to a 457 Retirement Plan through Voya,Nationwide, or Mission Square account via Payroll Deduction.
Our comprehensive benefits package includes healthcare benefits, Arizona State or Public Safety Retirement, annual vacation, 13 paid holidays, paid Parental Leave, an offsite health clinic, Employee Assistance Program, wellness program and incentives, First-Time Homebuyer Assistance Program, Tuition Assistance Program, and so much more. The City of Flagstaff is a Qualified Public Student Loan Forgiveness Employer. To view comprehensive benefits information, click
01

This position is posted with the full salary range indicating future potential earnings; however, the actual hiring salary for this position is dependent upon relevant experience and qualifications above minimum requirements and position funding. This position is budgeted for the following range: $18.50 to $23.13. Are you okay with that pay range?

• Yes
• No

02

Do you have a high school diploma or GED?

• Yes
• No

03

Do you have two years of customer service experience?

• Yes
• No

04

If you do not meet the minimum requirements listed above, do you have education, experience, and training equivalent to them? If so, please describe how you meet the requirements.
Required Question