Cella is hiring: User Experience Researcher in Malvern

Location : Malvern, PA (onsite Tues/Weds/Thurs) Job Type : W2 hourly contract, 6+ months Compensation Range : $75-90/hr On behalf of our financial services clients, were seeking a Senior Advisor Experience Researcher to provide research coverage across their new Artificial Intelligence (AI) portfolio. Day-to-day, you will partner with cross-functional product teams including AI/ML engineers, IT architects and solution consultants, product managers, and business subject matter experts. You will design and lead the research strategy, conduct complex mixed-methods studies, and drive strategic user-centric decisions for multiple AI-enabled products. You will be embedded with cross-functional product teams, and your immediate teammates will be researchers aligned to other areas of FAS. This is a hybrid opportunity and is on-site Tues/Weds/Thurs in Malvern, PA. Contracts start on a 6-month basis with likelihood to extend and/or convert to perm based on performance. Core responsibilities Were looking for someone whos excited about: Making the complex beautiful - distilling ideas to their essence to enable evidence-based decision making Striking a balance between user needs and business value - based on a deep understanding and appreciation of each Deploying the latest research methods - with experience to know when to be lean and and when to be rigorous Mitigating research bias synthesizing, connecting dots, and doubling down on actionability Facilitating asking, as well as answering, meaningful and impactful questions Collaborating bringing your teams along with you Learning - especially with regard to emerging technology and the integration of humanistic frameworks into machine learning models Requirements A graduate degree (MA/MS/PhD) in HCI, HCD, Psychology, Cognitive Science, Anthropology, Sociology, Communication, Statistics, or related field, or the equivalent combination of training and experience 7+ years of multi-method research experience Deep specialization in 1+ research methods and working knowledge of methods outside your specialization area such that you are able to recommend and execute whatever method will best address the problem at hand Extensive product research experience, with demonstrated success in translating research insights into viable product features and/or inputs to critical product decisions Capability to work in a "0-to-1" space, innovating and iterating quickly to create new solutions from the ground up Qualifications Ability to tailor information to different audiences and levels of leadership Excellent project management skills that allow you to effectively support multiple products and projects at once Sophisticated stakeholder management, including working with product teams who may be unfamiliar with research as well as teams who cant get enough research An excellent portfolio that demonstrates your command of the end-to-end research process, and the tangible impact of your work Value-Adds/Nice-to-Haves Familiarity with AI concepts and experience building or contributing to products utilizing AI tools and/or decision engines Experience with business-to-business (B2B) research or highly technical/specialized user groups Human-centered design or design thinking training/certification Experience using the Jobs-To-Be-Done/Outcome-Driven Innovation framework Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days. Job ID: 1077338 #LI-Cella #LI-KM1