HOA Community Manager Job at Evernest, LLC in San Diego

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Base pay range

$70,000.00/yr - $75,000.00/yr

Company Overview
ARK Management specializes in the Management of Community Homeowner Associations. We are seeking a Certified Community Association Manager to add to our professional team of outstanding players. Our goal as a company is to exceed our client’s expectations and provide superior customer service.

Position Overview

The Community Manager will be responsible for mentoring, training and maintaining the Company’s relationship with each community that they are managing. Additionally, the Community Manager is responsible for communication between the Board and individual Homeowners. The Community Manager will report directly to the Executive Director and provide administrative and technical support to ensure smooth operations of associations.

RESPONSIBILITIES

1. Responsible for the day-to-day operations of several properties, overseeing a portfolio.
2. Collaborate effectively with Homeowners, Board Members and other team members within the organization.
3. Prepare meeting agendas, board packets and minutes for meetings in a timely manner and in accordance with company policies.
4. Prepare and manage budget for Board approval.
5. Read, understand, and explain financial statements including balance sheets, income statements and general ledger. Process and approve payments in accordance with each association’s operating policy.
6. Monitor Reserve funds to ensure they are being used in accordance with Board and regulatory requirements.
7. Conduct property visits and landscape walks regularly and provide recommendations for property improvements.
8. Give clear directions and deadlines to team members.
9. Complete newsletters for associations based on contract obligations.
10. Schedule: Monday-Friday 8:00 am-5:00 pm. This position will require attendance to approximately 4-6 Board meetings per month, typically conducted in the evening between 6:00 – 9:00 P.M.
11. Be on call for emergency calls for all associations that you manage.

COMPETENCIES

1. Maintain manager certification through continued education.
2. Ability to negotiate and coordinate with outside contractors and vendors for the needs of the community.
3. Detail oriented with strong organizational skills and the ability to prioritize.
4. Strong working knowledge of customer service principles, practices, and strong interpersonal skills.
5. Excellent verbal and written communications skills, including the ability to speak in public.
6. Ability to work effectively under time constraints and deadlines.

Requirements

1. 3-5 years of property management experience preferred.
2. Basic knowledge of California Statutes and Governing Documents.
3. Certification through CACM or CAI.
4. Frequent need to utilize personal transportation to inspect the property and attend meetings.
5. Valid California driver’s license and automobile insurance is required.
6. Managers are the face of our company when dealing with communities, Board of Directors, and vendors; therefore, candidates must be professional in both appearance and character.

CORE VALUES

To be considered for this position, you must connect deeply with Evernest’s company core values:

Win Together – Without sacrificing our core beliefs, we will always put the Team (our Owners, our Residents, and each other) first. Individually, we can only achieve so much; as a team, everyone can meet and exceed their goals.

Do the Right Thing - We will always be honest with each other, our residents, and our owners. We operate a truth-based property management company with high levels of accountability, regardless of how it affects us individually or as a company.

Own the Outcome – We will continuously strive for the best way to serve our Owners by frequently updating our processes, pushing ourselves never to be stagnant and never accepting the status quo. We are determined to revolutionize this industry.

Embrace the Grind – Beginning with just 30 houses to now almost 15,000, it has taken an extreme amount of hustle and perseverance to grow Evernest. We believe this benefits our clients because we are committed to whatever it takes to lease your home to a well-qualified tenant, collect rent, communicate effectively, and manage the day-in and day-out processes that keep you happy.

Grow Daily – Our team of professionals commits themselves to daily disciplines both inside and outside the office. The positive habits we create in life impact our company and our clients. It’s not an easy business, and there’s no substitute for disciplined habits if you want to remain successful.

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