Technical Writer Job at INTELLISWIFT INC in Austin

Please note: this role will be remote until site restrictions are lifted and then CW will be expected to be on site. Local candidates preferred.

Technical Writer

We are looking for an experienced technical writer to create, deliver, and maintain content that meets business objectives, user needs, and user learning goals. Our ideal candidate uses current software development tools, processes, and practices at all levels of a solution stack to turn ambiguous technical language and complex processes into content that is easy for users to understand. In this job, you will apply user-centered methodologies to define and create necessary content. You will put your technical know-how and "can do" spirit to work in an ambitious, cross-disciplinary team. You will combine your technical skills with creativity to consider different technical and business approaches that will solve challenging problems.

Job Responsibilities

1. Brainstorm with engineers to distill and extract key messages from a rough draft.
2. Create clear, concise, user-friendly deliverables, such as getting started guides, installation guides, tutorials, and release notes.
3. Provide graphics, video, and other creative services appropriate for the audience.
4. Develop material that supports a user's content needs and learning goals.
5. Implement an information architecture that makes content easy to find, easy to use, and easy to understand.
6. Validate content for technical accuracy and completeness.

Minimum Educational Requirement

Bachelor's degree preferred.