Endictus
Configuration Management Technical Writer (Contingent)
Endictus, Gambrills, Maryland, United States, 21054
ENDICTUS is seeking a Configuration Management Technical Writer. To be successful in this role, the candidate should have working knowledge of all areas of Configuration Management (CM), including planning, identification, change control, status accounting, and validation and verification for multiple product baselines. The candidate should possess a general familiarity with IT networks, to include network appliances (routers, load balancers, firewalls). Additionally, the candidate should have the ability to develop, document, implement and maintain CM processes and activities in support of the DISA Cross Domain Enterprise Services. This position is at Fort Meade and is required to be on-site.
This position is anticipated to start on 4/1/25 and is contingent upon contract award.
Requirements
The candidate will work with a team of engineers focused on maintaining the integrity of the Configuration Management Database (CMDB). The team is focused on adapting industry standard best practices while developing and enhancing automated network reconciliation and discovery. The candidate must be a flexible team player who is able to prioritize and support multiple concurrent tasks:
Research, write, edit, and produce a variety of project deliverables Proofread/edit technical content produced by others including program managers, engineers, and proposal writers Create, manage, and release various documentation products through coordination with Subject Matter Experts Develop/implement configuration management plans, and work with engineering to create configuration baselines Perform day-to-day tasks including but not limited to, responding to customer inquiries for metric reporting, data validation audits, data cleansing activities, discovery/reconciliation actions, etc. Perform various methods of data/metric collection; automated report creation utilizing Configuration Management tools as well as manual methods (i.e., GUI, command line, etc.) Manage Incident ticket data for reporting and data analytics. Identify, document, and control changes to configuration items Prepare configuration control reports and status accounting in accordance with established Configuration Management Plans Support the engineering team by resource planning, and execute documentation / configuration management tasks Work with key stakeholders to identify, document, and implement operational process improvements Basic Qualifications:
BS and 8+ years of prior relevant experience or Masters with 2-6 years of prior relevant experience; additional experience may be considered in lieu of degree Candidate must possess an active DOD Top Secret level security clearance, and be eligible to obtain and maintain SCI Technical writing background with Engineering and/or IT-related experience Ability to translate content guidelines into a comprehensive document outline. Ability to follow strict composition guidelines established by customer requirements. Understanding of Hardware/Software Configuration Management and Engineering Review Board & Change Control Board process. Strong written and verbal communications and collaboration skills Ability to translate highly technical matter to non-technical audience. Proficiency in MS Office (Word, PowerPoint, Visio, etc.) and comfort developing briefs and presenting to leadership. Preferred Qualifications
Prior experience with DISA and DISA's support to mission partners TS/SCI w/CI Poly Preferred
ENDICTUS Benefits
(Our industry-leading benefits package contributes to approximately 30% of your total compensation package!):
Paid time off will initially be accrued at a rate of 6.33 hours per semi-monthly pay period, for a total of 19 days/152 hours annually for the first two years.
12 paid holidays that can be used as floating holidays throughout the year (11 Federal holidays plus one birthday holiday)
Compensatory Time and Flex Time if authorized by a supervisor
100% covered Health insurance premium or $5,000 prorated annual stipend if opted out of the health insurance
100% covered Dental & Vision insurance premium
100% covered Short- and Long-Term Disability insurance premium
Life Insurance (currently double your salary, up to $300K)
Match of up to 10% of the corporate provided 401K
Up to $1,500 for Professional Development & Certification Reimbursement (annually)
Up to $1,500 for Technology Reimbursement (annually)
Up to $500 for Fitness Reimbursement (annually)
Up to $500 for Business Attire Reimbursement (annually)
Up to $5,000 for Adoption Assistance
2 weeks of paid Parental Leave
Referral bonuses - $1,000 after 30 days for each employee referral that meets the qualifications and gets hired, and $2,000 after 6 months for each employee referred that is retained for more than 6 months (Unlimited)
Up to half of the company's profit rate (~2-3.5%) or a bonus for any new business you bring in and oversee
Employee Morale Events
EEO Commitment
ENDICTUS is an Equal Employment Opportunity employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.
Disability Accommodations Commitment
As an Equal Employment Opportunity Employer, ENDICTUS is committed to providing equal opportunities for all by providing reasonable accommodations for the hiring process if needed due to a disability. If you have a disability that requires accommodation to the hiring process, please contact HR@endictus.com.
Salary Description
$80,000 - $94,000/year
This position is anticipated to start on 4/1/25 and is contingent upon contract award.
Requirements
The candidate will work with a team of engineers focused on maintaining the integrity of the Configuration Management Database (CMDB). The team is focused on adapting industry standard best practices while developing and enhancing automated network reconciliation and discovery. The candidate must be a flexible team player who is able to prioritize and support multiple concurrent tasks:
Research, write, edit, and produce a variety of project deliverables Proofread/edit technical content produced by others including program managers, engineers, and proposal writers Create, manage, and release various documentation products through coordination with Subject Matter Experts Develop/implement configuration management plans, and work with engineering to create configuration baselines Perform day-to-day tasks including but not limited to, responding to customer inquiries for metric reporting, data validation audits, data cleansing activities, discovery/reconciliation actions, etc. Perform various methods of data/metric collection; automated report creation utilizing Configuration Management tools as well as manual methods (i.e., GUI, command line, etc.) Manage Incident ticket data for reporting and data analytics. Identify, document, and control changes to configuration items Prepare configuration control reports and status accounting in accordance with established Configuration Management Plans Support the engineering team by resource planning, and execute documentation / configuration management tasks Work with key stakeholders to identify, document, and implement operational process improvements Basic Qualifications:
BS and 8+ years of prior relevant experience or Masters with 2-6 years of prior relevant experience; additional experience may be considered in lieu of degree Candidate must possess an active DOD Top Secret level security clearance, and be eligible to obtain and maintain SCI Technical writing background with Engineering and/or IT-related experience Ability to translate content guidelines into a comprehensive document outline. Ability to follow strict composition guidelines established by customer requirements. Understanding of Hardware/Software Configuration Management and Engineering Review Board & Change Control Board process. Strong written and verbal communications and collaboration skills Ability to translate highly technical matter to non-technical audience. Proficiency in MS Office (Word, PowerPoint, Visio, etc.) and comfort developing briefs and presenting to leadership. Preferred Qualifications
Prior experience with DISA and DISA's support to mission partners TS/SCI w/CI Poly Preferred
ENDICTUS Benefits
(Our industry-leading benefits package contributes to approximately 30% of your total compensation package!):
Paid time off will initially be accrued at a rate of 6.33 hours per semi-monthly pay period, for a total of 19 days/152 hours annually for the first two years.
12 paid holidays that can be used as floating holidays throughout the year (11 Federal holidays plus one birthday holiday)
Compensatory Time and Flex Time if authorized by a supervisor
100% covered Health insurance premium or $5,000 prorated annual stipend if opted out of the health insurance
100% covered Dental & Vision insurance premium
100% covered Short- and Long-Term Disability insurance premium
Life Insurance (currently double your salary, up to $300K)
Match of up to 10% of the corporate provided 401K
Up to $1,500 for Professional Development & Certification Reimbursement (annually)
Up to $1,500 for Technology Reimbursement (annually)
Up to $500 for Fitness Reimbursement (annually)
Up to $500 for Business Attire Reimbursement (annually)
Up to $5,000 for Adoption Assistance
2 weeks of paid Parental Leave
Referral bonuses - $1,000 after 30 days for each employee referral that meets the qualifications and gets hired, and $2,000 after 6 months for each employee referred that is retained for more than 6 months (Unlimited)
Up to half of the company's profit rate (~2-3.5%) or a bonus for any new business you bring in and oversee
Employee Morale Events
EEO Commitment
ENDICTUS is an Equal Employment Opportunity employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.
Disability Accommodations Commitment
As an Equal Employment Opportunity Employer, ENDICTUS is committed to providing equal opportunities for all by providing reasonable accommodations for the hiring process if needed due to a disability. If you have a disability that requires accommodation to the hiring process, please contact HR@endictus.com.
Salary Description
$80,000 - $94,000/year