Flik USA is hiring: COMMUNITY MANAGER in New York

Join to apply for the COMMUNITY MANAGER role at Flik Hospitality Group

What Makes FLIK Click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

Salary: $67,000/Year

Job Summary
The primary function of a Community Manager is to provide the highest levels of client care and service to employees working in free addressing environments in order to maximize the employee experience when utilizing Workplace Excellence spaces. A Community Manager is to take full ownership of all office management operations and act as a neutral party encouraging neighboring business lines to adhere to free addressing, corporate shared workspace, & clean desk guidelines and policies. The floor manager is there to ensure that the working floor operates as smoothly as possible, so that employees are not distracted from their own work by having to deal with office management related issues. The role will act as a ‘One Stop shop’ for facilities and free addressing issues. The scope of activities is extensive and should be aimed at supporting the floor users and enhancing the working environment.

Job Responsibilities

• Preventative break/fix review & reporting (lights, HVAC, Plumbing, Janitorial, flooring, furniture, equipment, etc)
• Support of Clear Desk Policy
• First level AV support
• Ensuring property management global standards are met by assisting with implementing of best practice
• Monitoring of service delivery & customer satisfaction
• Preparation of monthly reports for client, including supply of statistics for key services
• Manage of floor storage
• Ensure management and completion of all raised/identified issues
• Manage stationery for centrally managed spaces and IT repair requests
• Assist with Follow Me print
• Suggest solutions to issues and work with the workplace solutions team to deliver
• Assist with moves
• Log calls for issues to suppliers
• Liaise with suppliers to ensure timely issue resolution
• Act as the first point of call for staff with any maintenance/fabric issues
• Build relationships with all partners on your floors
• Build strong relationships with key contact groups
• Dealing with complaints in a timely manner
• Provide a regular update to nominated ‘floor partner and floor contacts’ on issues using branded communications.
• Ensure all issues are communicated to all employees where necessary.

Key Competencies

• Proficient in Microsoft Office
• Proactive mindset to anticipate and support changes in our business
• Keep abreast of industry trends and share information with staff
• Exceptional customer service abilities
• Communication skills
• Basic IT & AV skills
• Results and Quality Focused
• Relationship building
• Self Motivated
• Team player
• Service Excellence

Apply to Flik today!
Flik is a member of Compass Group USA. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Req ID: 1400878
Seniority level: Entry level
Employment type: Full-time
Job function: Marketing and Sales
Industries: Food and Beverage Services

Flik maintains a drug-free workplace.

#J-18808-Ljbffr