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Compass Group, North America

COMMUNITY MANAGER Job at Compass Group, North America in New York

Compass Group, North America, New York, NY, United States, 10261

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Compass Group, North America COMMUNITY MANAGER in New York, New York

Flik Hospitality Group

What makes FLIK click? Our people. The decisions, actions, and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value, and recognize their contributions.

We keep our people renewed, excited, and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

The primary function of a Community Manager is to provide the highest levels of client care and service to employees working in free addressing environments in order to maximize the employee experience when utilizing Workplace Excellence spaces. A Community Manager is to take full ownership of all office management operations and act as a neutral party encouraging neighboring business lines to adhere to free addressing, corporate shared workspace, and clean desk guidelines and policies. The floor manager is there to ensure that the working floor operates as smoothly as possible, so that employees are not distracted from their own work by having to deal with office management related issues. The role will act as a ‘One Stop shop’ for facilities and free addressing issues. The scope of activities is extensive and should be aimed at supporting the floor users and enhancing the working environment.

Job Responsibilities

  1. Support of Clear Desk Policy
  2. Ensuring property management global standards are met by assisting with implementing of best practice
  3. Monitoring of service delivery & customer satisfaction
  4. Preparation of monthly reports for client, including supply of statistics for key services
  5. Manage floor storage
  6. Ensure management and completion of all raised/identified issues
  7. Manage stationery for centrally managed spaces and IT repair requests
  8. Assist with Follow Me print
  9. Suggest solutions to issues and work with the workplace solutions team to deliver
  10. Assist with moves
  11. Log calls for issues to suppliers
  12. Liaise with suppliers to ensure timely issue resolution
  13. Act as the first point of call for staff with any maintenance/fabric issues
  14. Build relationships with all partners on your floors
  15. Build strong relationships with key contact groups
  16. Dealing with complaints in a timely manner
  17. Provide a regular update to nominated ‘floor partner and floor contacts’ on issues using branded communications.
  18. Ensure all issues are communicated to all employees where necessary.
  19. Proficient in Microsoft Office
  20. Proactive mindset to anticipate and support changes in our business
  21. Keep abreast of industry trends and share information with staff
  22. Exceptional customer service abilities
  23. Basic IT & AV skills
  24. Results and Quality Focused
  25. Relationship building
  26. Self Motivated
  27. Team player

Apply to Flik today!

Flik is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Flik maintains a drug-free workplace.

Benefits

  1. Medical
  2. Vision
  3. Life Insurance/ AD
  4. Disability Insurance
  5. Retirement Plan
  6. Paid Time Off
  7. Holiday Time Off (varies by site/state)
  8. Associate Shopping Program
  9. Health and Wellness Programs
  10. Discount Marketplace
  11. Identity Theft Protection
  12. Pet Insurance
  13. Employee Assistance Program
  14. Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

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