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LightFire Group

LightFire Group is hiring: Graphic Designer - DTF & Sublimation Printing (Full-T

LightFire Group, Vancouver, WA, United States, 98662

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Location: In-Office (Tamarac)
Job Type: Full-Time
Schedule: Monday to Friday, 8:00 AM - 4:30 PM (Some weekends as needed)

About Us:
At LightFire Printing, we specialize in Direct-to-Film (DTF) and Sublimation printing, with a strong focus on serving customers via Amazon, eBay, and other e-commerce platforms. As a fast-growing company, we are looking for a creative, detail-oriented, and dedicated Graphic Designer to join our team. If you're passionate about design, thrive in a fast-paced environment, and are ready to pitch in wherever needed, we'd love to meet you!

Key Responsibilities:
Design & Artwork Preparation
  • Create and prepare artwork for DTF and Sublimation printing, ensuring designs are high-quality and print-ready.
  • Optimize files for various products, considering resolution, color profiles, and print dimensions.
Print Equipment Management & Troubleshooting
  • Operate and maintain DTF and Sublimation printers, curing units, and related equipment.
  • Troubleshoot technical printing issues like color discrepancies, alignment issues, and ink flow problems.
  • Perform regular maintenance to keep equipment running smoothly and minimize downtime.
Customer Service & Order Management
  • Handle customer inquiries and orders related to design, quality, shipping, and issues on platforms like Amazon, eBay, and others.
  • Communicate professionally with customers to ensure satisfaction and resolve concerns promptly.
  • Process order adjustments, returns, and refunds as needed, keeping customers updated.
Social Media & Marketing Support
  • Design engaging content for social media (Instagram, Facebook, etc.) to promote DTF and Sublimation printing services.
  • Create promotional materials and graphics to support marketing campaigns.
File Organization & Workflow Management
  • Maintain organized files for customer orders, designs, and print jobs.
  • Ensure timely delivery of high-quality prints, meeting production deadlines.
Physical Work & Team Collaboration
  • Participate in packaging, shipping, and processing orders.
  • Perform physical tasks such as lifting, bending, and moving materials during order fulfillment.
  • Work closely with the team to meet deadlines and ensure quality.
Qualifications & Requirements:
Graphic Design Expertise:
  • Proficient in Adobe Creative Suite (Illustrator, Photoshop, etc.) with a strong portfolio of design work.
  • Experience with DTF and Sublimation printing processes, including file management (color, resolution, vector formats).
Technical Proficiency:
  • Experience working with DTF and Sublimation printing equipment.
  • Ability to troubleshoot and resolve printing issues independently.
Customer Service Experience:
  • Proven experience providing excellent customer service, especially on Amazon and eBay.
  • Strong communication skills and customer-first attitude.
Social Media & Marketing Skills:
  • Experience with Instagram, Facebook, and other social platforms.
  • Ability to create engaging content that promotes the brand.
Detail-Oriented & Proactive:
  • Strong attention to detail, ensuring high-quality, precise work.
  • A proactive, hands-on approach to tasks and problem-solving.
Time Management & Physical Stamina:
  • Ability to multitask and meet deadlines in a fast-paced environment.
  • Comfort with physical tasks like lifting, bending, and standing for extended periods (up to 50lbs).
What We Offer:
  • Competitive Salary
  • Comprehensive Health, Dental, and Vision Insurance
  • Life Insurance
  • Paid Time Off (PTO)
  • Vacation Days
  • Employee Discounts
  • Opportunities for Growth within a rapidly expanding company.
To Apply:
Please submit your resume along with your portfolio link.

If you're passionate about graphic design and DTF/Sublimation printing, and you're ready to contribute both creatively and hands-on, we’d love to hear from you! Apply today!
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