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Tata Consultancy Services

Audio Visual Technician

Tata Consultancy Services, Arden Hills, Minnesota, United States

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· Checking all conference rooms on a regular basis o Test all aspects of rooms equipment § Hardware power status confirmation § Battery levels on items like remotes § Confirm correct functionality of all audio and video features § Troubleshooting technical issues § Work with vendors as needed to resolve issues o Ensure rooms are in good looking order § Work with facilities to remedy any physical needs of the space · Utilize monitoring solutions to quickly identify and respond to issues · Assist users with immediate room issue or needs o Troubleshoot active problems in person o Work with vendors as needed to resolve issues · AV Training o Hold regular training sessions with the site § Usage of the equipment § Best practices