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Lockton, Inc.

Lockton, Inc. is hiring: Account Administrator - Benefit Communication Insourcin

Lockton, Inc., Kansas City, MO, United States, 64101

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Job Summary:

Lockton’s Kansas City Benefit Agency is looking for a motivated Account Administrator to work in a fast-paced environment. The person in this position will be the primary service contact for an assigned book of business and develop a strong working relationship with both the clients and carriers.

DUTIES:

  • Responsible for servicing assigned book of business, which includes the development and execution of service schedule, program reporting (if relevant), and coordinating initiatives with the client and business partners.
  • Develops client stewardship/strategic planning reports.
  • Assembles and analyzes monthly/quarterly client reporting. Looks for trends in the data and highlights problems, anomalies and solutions to the client and team members.
  • Meets with clients (face-to-face) in conjunction with Account Manager or Account Executive according to standardized client meeting schedules.
  • Participates in marketing efforts as assigned by team.
  • Reviews agreements and/or documents such as employee communication materials (printed and/or digital), carrier contracts, etc.
  • Creates employee communication pieces to facilitate a better understanding of benefits
  • Responsible for educating new benefit offerings and communication strategies to existing clients.
  • Develops prospective client proposals.
Requirements:
  • Minimum of a Bachelor's Degree in a business-related field or equivalent work experience
  • Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.
  • Advanced working knowledge of Microsoft products (Word, Excel, Outlook, PowerPoint, Access) or similar software applications.
  • Demonstrated presentation skills including preparation and execution.
  • Strong project management and organizational skills.
  • Excellent customer service skills, with the ability to develop sound relationships with multiple clients.
  • Ability to understand data integrity and correctness.
  • Excellent written and oral communication skills to effectively present information to Associates at all levels of the Lockton organization.
  • Strong proactive style.
  • Proven ability to manage multiple projects simultaneously.
  • Ability to interact with business partners effectively.
  • Thrives in collaborative team environment while executing independently
  • Some travel required