Lockton, Inc.
Lockton, Inc. is hiring: Account Administrator - Benefit Communication Insourcin
Lockton, Inc., Kansas City, MO, United States, 64101
Job Summary:
Lockton’s Kansas City Benefit Agency is looking for a motivated Account Administrator to work in a fast-paced environment. The person in this position will be the primary service contact for an assigned book of business and develop a strong working relationship with both the clients and carriers.
DUTIES:
Lockton’s Kansas City Benefit Agency is looking for a motivated Account Administrator to work in a fast-paced environment. The person in this position will be the primary service contact for an assigned book of business and develop a strong working relationship with both the clients and carriers.
DUTIES:
- Responsible for servicing assigned book of business, which includes the development and execution of service schedule, program reporting (if relevant), and coordinating initiatives with the client and business partners.
- Develops client stewardship/strategic planning reports.
- Assembles and analyzes monthly/quarterly client reporting. Looks for trends in the data and highlights problems, anomalies and solutions to the client and team members.
- Meets with clients (face-to-face) in conjunction with Account Manager or Account Executive according to standardized client meeting schedules.
- Participates in marketing efforts as assigned by team.
- Reviews agreements and/or documents such as employee communication materials (printed and/or digital), carrier contracts, etc.
- Creates employee communication pieces to facilitate a better understanding of benefits
- Responsible for educating new benefit offerings and communication strategies to existing clients.
- Develops prospective client proposals.
- Minimum of a Bachelor's Degree in a business-related field or equivalent work experience
- Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.
- Advanced working knowledge of Microsoft products (Word, Excel, Outlook, PowerPoint, Access) or similar software applications.
- Demonstrated presentation skills including preparation and execution.
- Strong project management and organizational skills.
- Excellent customer service skills, with the ability to develop sound relationships with multiple clients.
- Ability to understand data integrity and correctness.
- Excellent written and oral communication skills to effectively present information to Associates at all levels of the Lockton organization.
- Strong proactive style.
- Proven ability to manage multiple projects simultaneously.
- Ability to interact with business partners effectively.
- Thrives in collaborative team environment while executing independently
- Some travel required