Lockton, Inc. is hiring: Account Administrator - Benefit Communication Insourcin

Job Summary:

Lockton’s Kansas City Benefit Agency is looking for a motivated Account Administrator to work in a fast-paced environment. The person in this position will be the primary service contact for an assigned book of business and develop a strong working relationship with both the clients and carriers.

DUTIES:

• Responsible for servicing assigned book of business, which includes the development and execution of service schedule, program reporting (if relevant), and coordinating initiatives with the client and business partners.
• Develops client stewardship/strategic planning reports.
• Assembles and analyzes monthly/quarterly client reporting. Looks for trends in the data and highlights problems, anomalies and solutions to the client and team members.
• Meets with clients (face-to-face) in conjunction with Account Manager or Account Executive according to standardized client meeting schedules.
• Participates in marketing efforts as assigned by team.
• Reviews agreements and/or documents such as employee communication materials (printed and/or digital), carrier contracts, etc.
• Creates employee communication pieces to facilitate a better understanding of benefits
• Responsible for educating new benefit offerings and communication strategies to existing clients.
• Develops prospective client proposals.

Requirements:

• Minimum of a Bachelor's Degree in a business-related field or equivalent work experience
• Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.
• Advanced working knowledge of Microsoft products (Word, Excel, Outlook, PowerPoint, Access) or similar software applications.
• Demonstrated presentation skills including preparation and execution.
• Strong project management and organizational skills.
• Excellent customer service skills, with the ability to develop sound relationships with multiple clients.
• Ability to understand data integrity and correctness.
• Excellent written and oral communication skills to effectively present information to Associates at all levels of the Lockton organization.
• Strong proactive style.
• Proven ability to manage multiple projects simultaneously.
• Ability to interact with business partners effectively.
• Thrives in collaborative team environment while executing independently
• Some travel required