Content Strategist for Digital Content Strategy Program support Job at K Systems

Job Description
Client Name: City of New York

Start Date: January 2025

End Date: January 2027

Contract Length (in weeks): 104

JOB DETAILS

OUTLINE OF RESPONSIBILITIES

• Develop and implement communication and product rollout strategy for DIIT's communications for families, schools, central, and field offices
• Develop and implement DIIT's Digital Communication strategies and processes
• Create materials for digital, events, and multimedia content, such as presentations, videos, email campaigns, surveys, guides, and website updates
• Set priorities for and with project teams, including developing and delivering communication plans and supporting necessary work
• Measure progress and results, adjusting as needed to achieve desired outcome
• Identify communications solutions for complex technical, operational, or organizational challenges
• Understand current communication trends as they relate to multimedia and digital technologies and applications, including social networking, media tools, video projects, and email campaigns
• Adhere to best practices in the use of plain language. Provide representative samples of your work.
• Work effectively with cross-functional teams to meet project goals and deadlines, particularly in an environment of uncertainty or ambiguity

Requirements

MANDATORY MINIMUM QUALIFICATIONS

The successful candidate must have minimally achieved the following level of experience:

• Minimum 3 years of experience as an effective content strategist, or similar role, with increasing responsibilities
• Minimum 4 years of experience developing digital content and applying best practices in user-centered design
• Minimum 4 years of experience working with content creation and publishing processes that span large organizations
• Working knowledge of WCAG 2.0 AA standards
• Experience developing communications for localization/translation
• Superior written and verbal communication skills, with a keen eye for detail
• Experience developing long-form case studies for publication

PREFERABLE QUALIFICATIONS

• Bachelor's degree in relevant field, can be technical, journalism, communication, political science, education policy, or another relevant field
• Management experience within a large, complex organization in a public relations or communications capacity
• A familiarity with education and technology issues
• Familiarity with organizational change management processes
• Fluency in HTML-editing tools and Content Management Systems. Sitefinity experience a plus
• Proficient with the Google suite - Docs, Slides, Sheets, and Forms - as well as the Microsoft Office Suite and related software
• A can-do attitude, willingness to work as a team, and good sense of humor
• Digital design abilities (or at least a good eye!) a plus