Senior UX/UI & Brand Designer Job at Format Agency in Jacksonville

Job Title:  Senior UX/UI & Brand Designer

Location: Jacksonville, FL (In-office)

Company Overview

Format Agency is a Jacksonville-based creative agency composed of designers, videographers, photographers, and strategists who help clients achieve a cohesive, creative vision for their brands. Since our founding in 2017, we have successfully enhanced hundreds of clients' content and marketing strategies, from local businesses to Fortune 500 companies. At Format Agency, creativity and strategy go hand in hand to craft compelling branding, impactful visuals, and strategic plans in any format.

We are seeking a Senior UX/UI & Brand Designer to lead the creation of visually compelling, user-centered designs across digital and print platforms. This role requires a hybrid designer with expertise in UX/UI design, branding, and marketing visuals, capable of crafting seamless user experiences while maintaining strong brand aesthetics. The ideal candidate has experience in branding, web design, UX/UI, print materials, and digital product design, alongside traditional graphic design skills.

While we're asking for a unique blend of design expertise that spans multiple disciplines, you, being the creative butterfly you are, must be able to roll with the random punches that agency life throws at you. Whether it's a last-minute branding pivot, a website redesign crunch, or an unexpected creative challenge, we need someone who thrives in an ever-changing, fast-paced environment.

Our office hours are 8:30 AM to 4:30 PM, Monday through Friday, but client deadlines can be unpredictable. There will be times when you'll need to stay late to ensure projects are completed on time and meet our high-quality standards. If you're passionate about user experience, branding, and digital storytelling—and you can handle the occasional curveball with a smile—we’d love to hear from you!

Please ensure that your resume contains a link to your portfolio.

• Develop and execute creative UX/UI concepts and digital design solutions that align with client objectives and brand guidelines.
• Design and develop user-friendly, intuitive website and mobile interfaces that enhance the user experience.
• Conduct user research, wireframing, prototyping, and testing to ensure optimal digital experiences.
• Collaborate with developers to ensure pixel-perfect implementation of designs.
• Apply best practices in accessibility, usability, and modern UX/UI trends.
• Create digital assets, landing pages, dashboards, mobile app interfaces, and interactive web experiences.
• Ensure responsive design across various devices for optimal user engagement.
  

• Lead the creative direction for branding, digital content, and print design, from initial brainstorming sessions to final execution.
• Develop and execute creative concepts and design solutions that align with client objectives and brand identity.
• Collaborate closely with marketing strategists, videographers, photographers, other designers, project managers, clients, and video production teams to develop innovative campaigns and assets.
• Create compelling visual assets for social media, print communication, promotional content, web graphics, and email campaigns.
• Design and prepare print materials such as brochures, business cards, packaging, large-format graphics, and promotional materials.
• Ensure print files are properly formatted (CMYK, bleed, trim, safe zones) and meet printer specifications.
• Communicate with print vendors, review proofs, and oversee the production process to maintain quality control.
• Maintain a consistent and predictable creative process to move projects from concept to completion.
• Stay up-to-date on design trends, tools, and industry best practices to bring fresh perspectives to projects.
• Ensure consistency and adherence to industry standards across all design deliverables.
• Ability to reprioritize schedules and tasks throughout the day as client requests and feedback emerge.
  

• Be present in-office during working hours, ensuring team collaboration and alignment.
• While our normal office hours are 8:30 AM to 4:30 PM, Monday through Friday, we expect you to meet deadlines. If that requires staying 30 minutes to an hour later to complete a task, we expect you to do so.

• Bachelor’s degree in UX/UI Design, Graphic Design, Visual Communication, or a related field.
• 3+ years of experience in UX/UI design and branding (agency experience preferred).
• Strong portfolio showcasing UX/UI work, branding, digital, and print design projects.
• Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Proficiency in UX/UI tools such as Figma, Sketch, Adobe XD, or similar.
• Experience with web design and a solid understanding of responsive and mobile-first principles.
• Understanding of typography, color theory, composition, and brand consistency.
• Experience in print production (file setup, vendor coordination, troubleshooting print issues).
• Ability to conduct user research and translate findings into effective design solutions.
• Basic knowledge of front-end development (HTML/CSS knowledge is a plus).
• Strong attention to detail, organizational skills, and ability to multitask.
• Experience with motion graphics (After Effects, animation software) is a plus.

• Casual and collaborative work environment.
• 3 weeks PTO + holidays off.
• Healthcare and dental plans to keep you feeling your best.
• Opportunities for continued education through conferences and other learning resources.