The Union League of Philadelphia
Job Title: Event Services Audio-Visual (AV) Technician
Reports to: A/V Manager
Department: A/V
Location: Union League Liberty Hill (800 Ridge Pike, Lafayette Hill, PA 19444)
Description:
As part of the Event Services Team, an Audio-Visual (AV) Technician will play a pivotal role in ensuring the seamless operation of audio-visual equipment and appropriate setup of meeting rooms, equipment, and furnishings. This multifaceted position requires technical expertise, excellent organizational skills, and a commitment to delivering high-quality service.
Position Type: Full-time (Must be able to work nights, weekends, and holidays)
Responsibilities:
- Audio-Visual Support:
- Set up, operate, and troubleshoot audio-visual equipment, including sound systems, microphones, projectors, screens, lighting systems, and other computer-related equipment.
- Coordinate with Private Event Managers to understand technical requirements and provide tailored AV solutions.
- Conduct pre-event testing and ensure all AV equipment is functioning properly during events.
- Assist presenters and performers with audio-visual needs during rehearsals and live performances.
- Houseman Support:
- Assist in the setup and breakdown of event spaces, including furniture arrangement, decoration, and signage placement.
- Collaborate with other staff members to execute event plans and address any last-minute changes or requests.
- Perform routine maintenance tasks to ensure the cleanliness and functionality of event spaces and equipment storage areas.
- Identify and report any maintenance issues or safety hazards to the appropriate personnel for resolution.
- Conduct monthly inventory of all supplies, equipment, and furnishings in accordance with company procedures. Maintain appropriate levels of guest supplies.
- Customer Service:
- Provide friendly and professional assistance to members, guests, and event attendees, addressing any inquiries or concerns in a timely manner.
- Foster positive relationships with members, clients, and vendors through effective communication and exemplary service delivery.
- Assume other duties as assigned by Liberty Hill management.
- Act in a professional manner, in accordance with our Standard Operating Procedures and the League handbook.
Skills and Requirements:
- Proven experience in audio-visual support, preferably in a hospitality, events, or entertainment setting.
- Proficiency in operating and troubleshooting audio-visual equipment, including sound systems, projectors, and lighting fixtures.
- Strong organizational skills with the ability to manage multiple tasks simultaneously and adapt to changing priorities.
- Excellent communication and interpersonal skills, with a customer-oriented approach to service delivery.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- Physical stamina and dexterity to lift and move equipment, set up event spaces, and perform manual tasks as needed.
- Knowledge of safety protocols and regulations related to audio-visual equipment and event management is a plus.
Compensation:
- Fair wages and safe working environment
- Employee meals
- Energetic, multi-faceted, team-oriented work atmosphere
- Exposure to a national market
- Opportunities for promotion from within
- Educational funding for employees and scholarship opportunities for employee children and grandchildren
- Uniforms (for uniformed employees)
- Two weeks’ vacation after one year (for full-time employees)
- 401k retirement plan with employer match of up to 6% once required hours are met (for full-time and part-time employees)
- Choice of three Blue Cross health plan products (for full-time employees)
- Dental insurance (for full-time employees)
- Employer paid life insurance and disability program (for full-time employees)