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The Union League of Philadelphia

Event Services Audio Visual Technician

The Union League of Philadelphia, PA, United States

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Job Title: Event Services Audio-Visual (AV) Technician

Reports to: A/V Manager

Department: A/V

Location: Union League Liberty Hill (800 Ridge Pike, Lafayette Hill, PA 19444)

Description:

As part of the Event Services Team, an Audio-Visual (AV) Technician will play a pivotal role in ensuring the seamless operation of audio-visual equipment and appropriate setup of meeting rooms, equipment, and furnishings. This multifaceted position requires technical expertise, excellent organizational skills, and a commitment to delivering high-quality service.

Position Type: Full-time (Must be able to work nights, weekends, and holidays)

Responsibilities:

  1. Audio-Visual Support:
    • Set up, operate, and troubleshoot audio-visual equipment, including sound systems, microphones, projectors, screens, lighting systems, and other computer-related equipment.
    • Coordinate with Private Event Managers to understand technical requirements and provide tailored AV solutions.
    • Conduct pre-event testing and ensure all AV equipment is functioning properly during events.
    • Assist presenters and performers with audio-visual needs during rehearsals and live performances.
  2. Houseman Support:
    • Assist in the setup and breakdown of event spaces, including furniture arrangement, decoration, and signage placement.
    • Collaborate with other staff members to execute event plans and address any last-minute changes or requests.
    • Perform routine maintenance tasks to ensure the cleanliness and functionality of event spaces and equipment storage areas.
    • Identify and report any maintenance issues or safety hazards to the appropriate personnel for resolution.
    • Conduct monthly inventory of all supplies, equipment, and furnishings in accordance with company procedures. Maintain appropriate levels of guest supplies.
  3. Customer Service:
    • Provide friendly and professional assistance to members, guests, and event attendees, addressing any inquiries or concerns in a timely manner.
    • Foster positive relationships with members, clients, and vendors through effective communication and exemplary service delivery.
    • Assume other duties as assigned by Liberty Hill management.
    • Act in a professional manner, in accordance with our Standard Operating Procedures and the League handbook.

Skills and Requirements:

  • Proven experience in audio-visual support, preferably in a hospitality, events, or entertainment setting.
  • Proficiency in operating and troubleshooting audio-visual equipment, including sound systems, projectors, and lighting fixtures.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously and adapt to changing priorities.
  • Excellent communication and interpersonal skills, with a customer-oriented approach to service delivery.
  • Flexibility to work evenings, weekends, and holidays as required by event schedules.
  • Physical stamina and dexterity to lift and move equipment, set up event spaces, and perform manual tasks as needed.
  • Knowledge of safety protocols and regulations related to audio-visual equipment and event management is a plus.

Compensation:

  • Fair wages and safe working environment
  • Employee meals
  • Energetic, multi-faceted, team-oriented work atmosphere
  • Exposure to a national market
  • Opportunities for promotion from within
  • Educational funding for employees and scholarship opportunities for employee children and grandchildren
  • Uniforms (for uniformed employees)
  • Two weeks’ vacation after one year (for full-time employees)
  • 401k retirement plan with employer match of up to 6% once required hours are met (for full-time and part-time employees)
  • Choice of three Blue Cross health plan products (for full-time employees)
  • Dental insurance (for full-time employees)
  • Employer paid life insurance and disability program (for full-time employees)
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