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Northeast Credit Union

Senior Creative Project Manager Job at Northeast Credit Union in Portsmouth

Northeast Credit Union, Portsmouth, NH, United States, 00215

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Content Summary: Senior Creative Project Manager at Portsmouth, for Northeast Credit Union

Voted Forbes list of America’s Best In-State Credit Unions 7 years in a row!

At Lighthouse, our core values drive our mission and vision. Our mission is to enrich and nourish the lives of others to create a community that’s Good for You, Good for All.

Location: Dover, NH

POSITION SUMMARY

The Creative Operations Project Manager is a visionary leader who combines artistic vision with strategic project management, ensuring innovative ideas are transformed into impactful deliverables. This role thrives at the crossroads of creativity and efficiency, overseeing the development of creative projects from concept to completion while managing timelines, resources, and budgets. Acting as the central hub for creative workflows, they prioritize and traffic projects, ensuring tasks are delegated effectively and deadlines are met to ensure high-quality, impactful results. With a deep understanding of creative processes, design principles, and industry tools, they adeptly balance organizational goals and brand standards while adapting to shifting demands. Collaborating with all departments, they ensure creative solutions meet cross-functional needs, align with key business objectives, and support organizational initiatives.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

  1. Oversee the creative process, ensuring an efficient flow of projects through the team by managing workloads, priorities, and deadlines.
  2. Plan, manage, and execute creative projects from inception to completion, ensuring alignment with business objectives, budgets, and timelines.
  3. Ensure that all creative outputs align with the vision and strategic direction set by the Director of Creative Operations.
  4. Act as a brand ambassador ensuring all creative deliverables meet brand standards and project objectives.
  5. Establish and maintain processes for traffic management, prioritizing incoming requests, and reallocating resources as needed.
  6. Serve as the primary point of contact between creative teams, marketing teams, and other stakeholders.
  7. Coordinate, review and approve assets for credit union monthly statements, both digital and traditional.
  8. Provide project management and marketing expertise support to critical credit union functions.
  9. Coordinate and manage creative content for digital displays across the organization.
  10. Serve as a backup designer for the creative team by producing high-quality designs for quick-turnaround tasks.
  11. Facilitate regular status meetings, creative reviews, and feedback loops to maintain transparency and alignment.

JOB SPECIFICATIONS

  1. Exceptional project management and organizational skills with careful attention to detail.
  2. Action-oriented and energetic; able to be a self-starter in an entrepreneurial-like environment.
  3. Possesses a keen creative eye and able to identify quality creative work.
  4. Ability to articulate challenging topics such as the psychology behind creative feedback.
  5. Collaborates proactively and effectively with marketing and other cross-functional team members.
  6. Decisive and resourceful; ability to make sound decisions and find creative solutions.
  7. Intellectually sharp and capable of dealing with concepts and complexity comfortably.
  8. Quickly finds common ground and resolves problems for the benefit of all.

EDUCATION, TRAINING & EXPERIENCE

  1. Bachelor’s degree in Marketing, Design, Project Management, or a related field.
  2. Minimum 5+ years working in project management within a professional creative environment.
  3. Significant experience working with cross-functional teams, including creative and marketing teams.
  4. Familiarity with creative processes, design principles, and brand management.
  5. Proven excellence with productivity tools including Jira and Smartsheet.
  6. Knowledge and experience with the Agile working philosophy.
  7. Proficient in Adobe Creative Suite programs including Photoshop, Illustrator, and InDesign.
  8. Proficient in Microsoft Office suite.
  9. Familiarity with the financial services industry a plus.
  10. Comfortable working in a Mac environment.

WORK ARRANGEMENT: The working arrangement for this position is hybrid.

Benefits We Offer:

  • Employee loan discount
  • Student loan/tuition assistance program
  • Comprehensive medical/dental/vision
  • PTO and paid federal holidays
  • Weekly paychecks
  • 401k plan with employer match/profit sharing
  • Participation in the Annual Incentive Plan

Additional Perks:

  • Continued training and advancement opportunities
  • Balanced/Predictable schedule; all locations close at 5pm and on Sundays
  • Opportunity to join our many employee created Engagement Groups
  • Local Volunteer Opportunities with employer contributed Volunteer Day
  • Company Outings and annual Summit
  • Hybrid work environments

LIGHTHOUSE CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER

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