City of Chesapeake Virginia is hiring: Library Assistant I: Public Service - Par

Library Assistant I: Public Service - Part Time - South Norfolk Memorial Library - Circulation

Special Instructions:
* Applicants must be 16 years of age or older.
* Acceptable criminal history and Child Protective Services (CPS) reports are required for all adults 18 years and older.
* Applications must contain your complete work history including job duties, dates of employment (start and end dates), hours worked, and employees supervised, if applicable.
* Application questions marked with an *asterisk are required and must be answered in order to complete the application.
* Failure to submit a complete application may result in loss of consideration.
* The weekly schedule is varied and includes day, evening, and weekend hours.
* If selected for an interview, applicants are also required to complete an in-basket exercise. If hired, they must be willing to work at any library if and when a need arises.

Position Information

Job Type: Part Time
Number of Vacancies: 1
Department: CHES LIBRARY SYSTEM
Division: LIBRARIES ADMIN
Work Schedule: Varies (may include evening, weekend hours, and occasional after-hours programming)
Work Site Location: Chesapeake, VA - 801 Poindexter Street, 23324
Pay Grade: GE01
Advertised Salary: $16.1952 minimum hourly rate

Job Description:
The Library Assistant I position requires exemplary customer service skills and a commitment to outstanding service.
The Chesapeake Public Library (CPL) is seeking individuals who share our mission to build bridges to discovery through professionalism, collaboration, curiosity, communication, and solution-focused service.

Responsibilities of the Library Assistant I include:

1. Assisting patrons in the library and on the phone with selecting and locating library materials and general library information.
2. Library Account Maintenance - Issuing library cards to patrons, charging, and discharging library materials.
3. Receiving, inspecting, sorting, and processing library materials.
4. Shelving materials, reading shelves, weeding, emptying book drops, pulling holds, and performing other tasks related to routine collection maintenance.
5. Assisting with programs and special events.
6. Instructing patrons on self-checkout equipment and basic computer needs, including printing and faxing.
7. Collecting daily statistics.
8. Performing basic computer troubleshooting, as needed.
9. Creating and maintaining library displays.
10. Attending training to stay abreast of technology, programs, databases, services, and procedures.

Required Qualifications:
VOCATIONAL / EDUCATIONAL REQUIREMENT: Requires instruction that is sufficient for satisfactory job performance.
EXPERIENCE REQUIREMENT: This position requires a minimum of three months of related, full-time equivalent experience in public libraries or customer service-related industry or volunteerism equivalent to 6 months’ part-time work experience.
SPECIAL CERTIFICATIONS AND LICENSES: May require a valid driver’s license and driving record in compliance with the City Driving Standards.
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or city-wide emergencies.

Preferred Qualifications:
The ideal candidate is skilled at delivering excellent customer service; the candidate should enjoy working and assisting customers of all ages and backgrounds. Interested applicants should exhibit computer proficiency.

Job Open Date: 02/27/2025
Job Close Date: 03/13/2025